Greyhound reviews

3.0

41% would recommend to a friend

(449 total reviews)

Bill Blankenship

30% approve of CEO

30% positive business outlook

Greyhound has an employee rating of 3.0 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Greyhound employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

449 reviews
2.0
Jun 9, 2016

Depends on your department

Recommend
CEO approval
Business Outlook

Pros

Looks great on your resume, awesome opportunity to build skills if coming in entry level, some departments value and invest in employees

Cons

Poor customer service regard, lower than average salaries due to poor financial performance, archaic and antiquated systems, some departments treat employees like garbage

5.0
Dec 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Look most americans do not want to work anymore.If they don't like management they find a reason to sure the company. thats why all the jobs left america. Americans are cry babies. Greyhound is a fine company. We look like airline pilots to the public. We have there lives in our hands. That should make you guys and gals feel proud. We have a responsibilty to the customer, so treat them with respect and not some jail house guard barking out THE LAW., They are paying your salary. Most of the weazzles with the company are the regular driver's who have it made. They book off in bad weather and abuse the system. They put in their time and have that honor. However,

Cons

There are a lot but I choose to do this job so I am making the best of it. I have started an internet market business that makes me almost what I do with Greyhound. My life is 100% better than it was before joining greyhound. I own a very nice house in a very good neighborhood. My SDO is a hard ass but if you do your job and treat passengers like people you don't have trouble. To many driver's start out their trips telling people THE RULES. let them know who you are, what you have done with the company, be their friend and they will respect you. Take the time to greet each one of them as though you would like to be greeted. Remember they are the ones paying you,an your family. have pride in what you do, we are the same as airline pilots and we are paid well for what we do. Show it. if you just don't like people. It's simple,Get a new job. You have a CDL. A select few are really cut out to do this job,

5.0
Jul 23, 2018

Operator

Recommend
CEO approval
Business Outlook

Pros

Longevity, company has been around for 100yrs plus..if your looking for job stability, this is it. Great affordable company benefits, retirement catch up options, plus much much more negotiated by the Union 🤔 ohh, did I mention we are Union? I was a truck driver for three years and never was home at least with Greyhound I can be all you have to do is let them know your going home and they will cushion you with pay. Extra board drivers are guaranteed at least one day off a week.

Cons

A multi-million dollar company could use allot more buses. They should catch up with the supply in order to meet there demand.. We all could work on our customer service skills without being pissed off at the company and how Cooperate see fit to run it.. not all companies will be perfect but Greyhound has been known for many decade's.

Viewing 10 - 12 of 449 Reviews

Glassdoor has 467 Greyhound reviews submitted anonymously by Greyhound employees. Read employee reviews and ratings on Glassdoor to decide if Greyhound is right for you.