Groupon reviews

2.8

41% would recommend to a friend

(4,359 total reviews)
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Dusan Senkypl

43% approve of CEO

37% positive business outlook

Groupon has an employee rating of 2.8 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jan 29, 2013

Mistake to accept this job

Recommend
CEO approval
Business Outlook

Pros

Laptop, Iphone. Opportunity to make decent commission during ramp up period.

Cons

No communication. The inside sales team is the focus of the sales force. Very little opportunity for new employees. Completely remote, very little direct contact with management. Poorly structured sales organization from an outside perspective. Small commissions, scattered leads with no defined territory. Not able to support more than 1 or 2 successful sales people per market. Only 3 out of about 12 hit quota. 100% turnover in less than a year.

2.0
Jan 9, 2018

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally, the best things here were the people and the unlimited PTO. You'll be surrounded by an eclectic group of fun coworkers.

Cons

This company should not exist. The business model does not work in practice and smart merchants realize this. Groupon has a terrible reputation but no one in management seems to realize this or care. They know that businesses will eventually be desperate or naive enough to give them money. Many common practices here feel unethical, and some are actually fineable regulatory offenses. Compensation continually decreases. Autonomy is disappearing. The "Local" division I was apart of is the heart of this business, and as someone who brings in the company's revenue flow from the front lines, I can tell you that turnover will remain high and most likely we will continue to see downsizing due to a lack of clients and a horrible reputation in the industry that has become too large to overcome at this point. For BDRs specifically, know this is a call-center job. If you don't perform, they will fire you without thinking twice about it.

5.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

As far as company culture they really put a lot of importance on this. It is a fast growing company and they try to stay current. Lots of perks and the food options, free stuff, great parties and social hours. They put a lot of importance on that. They try to stay very diverse as a company and relevant to social issues. My team was really wonderful and we got really close. I like the location of the office and that it was not in the heart of downtown. They also let me work remotely while I got settled in Los Angeles.

Cons

There is a lot of layoff right now so it creates the sense that there is a bit of instability. It's a company that has grown really fast so people right out of college have had the chance to get promoted quickly... that being said you have a lot of middle management that are not equipped to manage effectively and are not interested in staying in the position they are in. People move around a lot so there isn't much stability in systems in my area of work. Management seems to want to present more that be effective.

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Groupon Response
8y
Thanks for your feedback! It means a lot to us that you felt that Groupon was (and is) a diverse and forward-thinking organization. Diversity and inclusion are foundational to who we are as a company, and it’s important to us that our employees embrace these values. We recognize that there have been some changes to the organization recently, however these decisions have been made with the goal of long-term success in mind. Thanks again for taking the time to leave a review, and thanks for your time here at Groupon!
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