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      Groupon

      Engaged Employer

      Groupon reviews

      2.8

      41% would recommend to a friend

      (4,359 total reviews)
      avatar

      Dusan Senkypl

      43% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Groupon has an employee rating of 2.8 out of 5 stars, based on 4,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Jun 7, 2017

      Software Engineer III

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited Vocation policy. Flexible working location.

      Cons

      The management system is a bit unstable. I got my boss changed several times during the last few months.

      1.0
      Dec 29, 2016

      What used to be a good company to work for....

      Customer service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, laid back environment

      Cons

      The company is in the process of outsourcing 100% of the customer service dept. More than 65% of workers were laid off after being used to train the overseas team. The company has become morally corrupt and greedy. The people who built this company were let go with no prior warning and escorted out of the office as if they were criminals.

      1.0
      Oct 12, 2014

      Worst place to work

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. I wish I could put zero stars. You get paid peanuts. The average salesperson makes less than $40k. You have a call list of 200-300 people that you're actually approved to call and you're expected to make 90 calls a day. If you don't hit your call numbers, you will be fired, regardless of how much money you are bringing in. The managers look terrible. They are all in their mid 20's yet balding, overweight from all the stress, and drink almost every night. They come in hungover and tell stories of how much they drank, and then they openly pop adderall and fuel up on caffeine to get through the day. Hours are 8-6, and they will occasionally roll out 3 week stretches where you need to stay til 7. They encourage coming in on Saturday rather then enjoying your free time. PLEASE, do not but into the publicity videos and fake reviews they post. A casual dress code does not make up for low pay and long hours. The office is filled with distractions to keep your mind off of the pay/hours/goals.

      Cons

      Micro managed. People try to get you passionate about selling coupons. Worst of all, most businesses get absolutely screwed over. There were businesses that we worked so hard to convince a partnership with, and some of them went out of business because of a huge customer flood and a terrible revenue split. When this happened, management would simply say, 'Oh well whatever, it happens". Goals change weekly. People constantly quit. I had a team of 16 people and 15 people talked daily about quitting. The only one that didn't had recently gotten married and had 2 kids to support so he was trapped.

      Viewing 22 - 24 of 4,359 Reviews
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      Glassdoor has 5,041 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.