Grubhub reviews

3.2

46% would recommend to a friend

(1,968 total reviews)

Howard Midgal

30% approve of CEO

23% positive business outlook

Grubhub has an employee rating of 3.2 out of 5 stars, based on 1,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grubhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Apr 8, 2016

Rudderless Disaster

Recommend
CEO approval
Business Outlook

Pros

All pros are from a past era - used to be a smart, nimble team of collaborators with co-founders actively involved and listening. Team could move mountains and they were thrilled to do so. Driving strong product innovation and a consumer-focused strategy leading to explosive growth, but after a while the wheels came off - no more focus on product, no clear consumer focus, complete dismantling of any brand equity, utter confusion at exec level. Millions of meetings yet nothing got done.

Cons

Bickering and lack of focus at executive level. Inability to set a clear strategic vision for company which leads to significant waste of capital resources, time and employee morale in the hot pursuit of endless "emergencies" and "reprioritzation". Everything is a firedrill - "do it my way and do it faster" with little attention to market research data, market maturity or to any other valuable input easily attainable by listening to the team members in the trenches. Entire teams of people have left company in droves in last year to the point that HR is now encouraging current employees to post positive GlassDoor reviews. (Entire Marketing team pretty much got up and left and continues, product team, tech)

2.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Talented, hard working people who really care Lots of free food Nice office space (I've only been to the ones in NY and CHI, but they are really nice) Decent/Good leaders in marketing and operations Clear market leader

Cons

Huge lack of real leadership on the technology side (product and engineering) Starts at the top (CTO is by far the worst I have seen and should not have been a VP, let alone a C-suite member) No alignment - teams cross functionally work together and come up with great solutions only to be overruled by: POLITICS within product and engineering, where it is clear that the CTO cares only about saving face and looking capable, only encouraged by the head of product who has some sort of past relationship with her and won't stand up to anything she says... Wake up - the shenanigans are obvious to everyone.

5.0
Dec 16, 2018

A great place

Recommend
CEO approval
Business Outlook

Pros

* Good and improving engineering culture. * Good and improving transparency, no silos or inter-departmental secrecy. * General relaxed, friendly atmosphere. * Customers love the company.

Cons

I found no major downsides.

Viewing 4 - 6 of 1,968 Reviews

Glassdoor has 3,237 Grubhub reviews submitted anonymously by Grubhub employees. Read employee reviews and ratings on Glassdoor to decide if Grubhub is right for you.