Grubhub reviews

3.2

46% would recommend to a friend

(1,968 total reviews)

Howard Midgal

30% approve of CEO

23% positive business outlook

Grubhub has an employee rating of 3.2 out of 5 stars, based on 1,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grubhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 17, 2016
Recommend
CEO approval
Business Outlook

Pros

None. All of the free food in the world isn't worth it. As to the hours, myself and the people I worked with were all putting in 50-60 hour weeks, with no flex time or any thanks for it.

Cons

Unethical and extremely poor leadership at the highest levels. What is acceptable for one team is taboo for another. The board should overhaul the entire executive tier, starting with the CEO. He can't be bothered to come to work in the summers anyway. He fires people without cause, relying on fact that he can ,because this is Illinois, and he doesn't need a reason. The CFO is also a horrible human being who needs to be knocked down a few pegs. Between the two of them, I've never been treated so poorly. Do not take a role here, on any level. You will regret it. Don't drink the CEO's kool aid.

2.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Grubhub is a Chicago darling and looks great on paper (successful "start up" in Chicago, great for food and restaurant lovers, still relatively small so gives you the illusion of ownership and empowerment). There are some genuinely great employees at Grubhub -- smart with a sense of humor. The culture of the day-to-day folks is really fun and young (play board games during lunch, spontaneously nerf gun wars, etc). Office is recently renovated and beautiful; rooftop access is especially lovely in the summer months.

Cons

Leadership is immature at best and the level of politics for a company of this size is appalling. The CEO is absent, they are on their 5th CTO in 5 years (huge red flag for any company in the tech industry), and the heads of product, marketing, ops, and HR are all relatively new. In essence, you have 5 C-suite people vying for power/territory and trying to make a mark which translates to constantly changing priorities and firefighting. For product specifically, product managers are expected to just execute and be scrum masters/project managers; defining and envisioning product strategy is not valued. Finally, there is weak alignment between product managers and development teams which results in no product ownership and no accountability for timelines. Bottom line: this is not the place for product excellence nor a place to grow and learn as a product manager.

1.0
Jul 24, 2016

Toxic culture; awful leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work itself is interesting, especially the cutting-edge technologies used; relatively smart employees, nothing extraordinary here though.

Cons

1- Toxic culture that promotes self-advancement up the ladder instead of collaboration 2- Mean-spirited CEO who once made the joke, "I realized this is the first I come to the NYC office and no one got fired! hahaha." What kind of person jokes about destroying people's livelihood? 3- No collaboration between people. People hoard information to secure their position at the company. 4- Sink or swim. Cut throat environment. No mentorship.

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Grubhub Response
9y
We appreciate your thoughts and thank you for the review. Building a positive workplace that encourages collaboration is a very important focus for us, and your feedback will help us be better. Thanks, again!
Viewing 7 - 9 of 1,968 Reviews

Glassdoor has 3,237 Grubhub reviews submitted anonymously by Grubhub employees. Read employee reviews and ratings on Glassdoor to decide if Grubhub is right for you.