Grubhub reviews

3.2

46% would recommend to a friend

(1,968 total reviews)

Howard Midgal

30% approve of CEO

23% positive business outlook

Grubhub has an employee rating of 3.2 out of 5 stars, based on 1,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grubhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 6, 2016
Recommend
CEO approval
Business Outlook

Pros

There are a few good people still there but the venomous environment is bringing out the worst side in many. Uncertainty and fear about job security and the future of the company are covered up with forced smiles in a hostile work environment. Pre merger and IPO this was an amazing place to work with smart, driven people. Most people who were with the company for more than 2 years have either been forced out (fired without cause “At will”) or left as soon as they could find anything else. Many quit without another job to go to. Total brain drain. Unlimited vacations but many are too overworked to use.

Cons

The soul of the organization has departed. What’s left is a heartless corporation still clinging to the pretense that it’s a fun, innovative and caring work environment. Quickly went from the best place I’d ever worked to the worst within a year. Brown nosing and schmoozing are rewarded rather than hard work and initiative. Senior leadership play favorites to yes men. Individual hunches serve as the rationale for business decisions rather than proven past learnings or logic. Some managers resort to deceptive and cut-throat methods to make themselves look better. Charming and agreeable when anyone more senior is around, then manipulative and aggressive when they are gone. Sadly this behavior seems to work. As the workloads increase the timelines and upper management’s empathy decrease. You're expected to do more, faster, and be happier about it. With so much turnover, everything is in a shambles and valuable information and processes are lost through the revolving door. Think it’ll be different for you and you’ll be able to fix things? It won’t and you can’t. Maybe you’re in another toxic situation and think anything else would be better – I advise you to look elsewhere. Warning: HR asked staff members to go into Glassdoor and write “more relevant” reviews in response to negative entries. I suspect that many of the positive Glassdoor reviews are a result of that initiative. You be the judge of their authenticity.

avatar
Grubhub Response
9y
Thank you very much for the review and for voicing your concerns. We are working hard to create a positive work environment where innovation can thrive. The points you raise will not be taken lightly, and please know that they have been escalated to leadership.
1.0
May 10, 2015

Verbally abusive executive management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team members are great people always working hard to keep Matt happy. Unfortunately, that task will never be successful.

Cons

Horribly abusive attitude among the executive members. Matt being the worst!

2.0
Feb 3, 2014
Recommend
CEO approval
Business Outlook

Pros

When I started at the company in 2011 it was amazing. We were a family whether you worked in LA or DC or Chicago or NYC we looked out for each other and had a common goal. Thoughts and opinions were encouraged even if they went against the grain as long as they were productive and could bring something new to the table. We worked hard and played hard and were rewarded finically and with stock options for our hard work and loyalty. This is no longer true on the sales side.

Cons

Most of middle management will sell their own mother's if it meant keeping their job for another 20 minutes. The lack of common ethics and loyalty to the people who helped to position this company for success is gone. No one cares if you have a family or are getting married....sorry miss quota because of a change in product your out it doesn't matter that you have the most profit in the company and have helped build the company into what it is today. Just remember it's not about people anymore but about how much investors and upper management can pad their pockets.

Viewing 10 - 12 of 1,968 Reviews

Glassdoor has 3,237 Grubhub reviews submitted anonymously by Grubhub employees. Read employee reviews and ratings on Glassdoor to decide if Grubhub is right for you.