Guess? reviews

3.2

53% would recommend to a friend

(2,260 total reviews)

Carlos Alberini

59% approve of CEO

43% positive business outlook

Guess? has an employee rating of 3.2 out of 5 stars, based on 2,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guess? employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 12, 2016

politics over business

Recommend
CEO approval
Business Outlook

Pros

people (for the most part) onsite gym decent pay for LA standard better than Forever 21 better than BCBG allegedly

Cons

no sense of clear strategy or direction politics politics politics senior management too busy at job security > finger pointing in all directions vs taking any accountability no follow thru on any plan lack of talent or relevant experience at the top; lack of training / bench strength at the bottom insecurities run rampant at management level very little empowerment even less thinking for yourself... either no process or process over progress silly rules that treat all like you're in labor camp

1.0
Jul 19, 2016

Unhealthy Management and Zero Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Its an iconic brand for which I had tremendous amounts of respect for going in. Instead, I left completely tainted by the gossip and office politics, cruel behavior of management, and lack of any response from HR.

Cons

CAREER OPPORTUNITY o Do your news research on the company revenue!! Guess investment ratings are down across all boards. Analysts are advising their investors to SELL their stocks. ♣ Result – there are continuous lay-offs, company wide on all levels o VERYYY LIMITED PROMOTION FROM WITHIN ♣ I have seen countless employees work tirelessly for years to prove themselves for a promotion, yet management (often new) will continuously hire from outside the company • Even with a high turn over rate and plenty of opportunity to promote their employees, they prefer to poach people from other companies, as this is their idea of remaining competitive ♣ Result- 98% of employees are either laid off or move on to a better salary and title at a different company • MANAGEMENT LACKS LEADERSHIP ♣ Office politics are out of control. Many of the higher-ups who have been there for a million years get away with their cruel behavior because they’ve been with the company so long ♣ Management’s only real concern is making sure their boss believes they are doing a great job ♣ To my personal experience, after 2 years, not once did my manager ask how I was doing, offer any constructive feedback on my job-performance, respond to requests for touch-base meetings, or plan a team building activity of any kind. I was constantly guessing what my manager was thinking. Rather simply offer direct feedback, I had to make out hidden messages from a passive aggressive personality. • On multiple occasions, if I made a mistake or wasn’t executing the (never-clear-to-begin-with) way of doing things properly, my Manager would reprimand me via email and CC other managers and employees in the department who had no involvement o This was the bosses was of showing power in humiliating me, and it worked. I was frightened and walking on egg shells all of the time • Of the 10+ departments I worked with, I can think of only one example of leadership in management, team morale, and positive demeanor. That department is Social Media. • HUMAN RESOURCES (if you can even call it that) ♣ After countless emails and phone calls to HR for advice on my manager, not one person responded to me ♣ I reported an injury at work to HR, mainly so they could take action to prevent this from happening to another employee • DAYS after my injury, I get a call from the company lawyer to see if I needed to see a doctor o Just one example of MANY, where HR proved to care more about protecting themselves from a lawsuit than the well-being of their employees

1.0
Aug 31, 2014

Not worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only thing Guess? Inc. has that could be considered pros are the onsite gym if you have time to go, the cafe if you don't mind blindly paying for somewhat good food, and their discount programs they have again if you can get the time off to use them.

Cons

Here it is folks all the rumors you have heard about the cameras and the being on time are true. They also have a dress code, probably because they don't want to see what quality clothes look like. They rush everything and will have one person pull the weight of 3-4 people. You are always on edge because you know you are going to get fired, unless you have a good relationship with the family that runs the company. They have a million rules that are impossible to follow if you want to get your work done. If you are on the bottom of the totem pole everything gets blamed on you. I have never in my life experienced such a toxic work environment. But hey it shows in their product and in their sales. The organization is well, not there. As for support, you better hope you make some friends cuz you ain't gonna get it from your manager. I don't really understand why everyone on here is bragging about the discount. 40% is a joke, my motto 40% off piece a junk is still a piece of junk. The pay is horrible compared to the hours, this includes weekends, you are expected to work and stress and abuse you will endure.Everyone says Guess? is a resume booster, I say don't even take their phone calls, they will lie to you and misrepresent themselves. There is a reason they have to recruit all their employees, no one wants to work there.

Viewing 16 - 18 of 2,260 Reviews

Glassdoor has 2,622 Guess? reviews submitted anonymously by Guess? employees. Read employee reviews and ratings on Glassdoor to decide if Guess? is right for you.