Is H&R Block a good company to work for as a Associate Team Leader?

Associate Team Leader professionals working at H&R Block have rated their employer with 3.6 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Associate Team Leader Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Associate Team Leader interview questions at H&R Block .

Does H&R Block pay Associate Team Leader employees well?

Associate Team Leader professionals rate their compensation and benefits at H&R Block with 2.5 out of 5 stars based on 154 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Associate Team Leader salaries at H&R Block.

How happy are Associate Team Leader professionals working at H&R Block?

82% of Associate Team Leader employees at H&R Block would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Associate Team Leader professionals have also rated H&R Block with a 3.7 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (680) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 460 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 457 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 410 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 211 reviews)); "Great coworkers and corporate kept you very in the know" ((in 197 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 867 reviews)); "Poor management and severely understaffed" ((in 256 reviews)); "No benefits besides PTO and lack of full" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 132 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 83 reviews))

H&R Block Associate Team Leader reviews

3.6

82% would recommend to a friend

(154 total reviews)

Curtis Campbell

Not enough data to show CEO approval

43% positive business outlook

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Associate Team Leader employees have rated H&R Block with 3.6 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Associate Team Leader professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Associate Team Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

154 reviews

3.0

Feb 7, 2023

Mostly temporary employees December through middle of April

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Reasonable accommodation for available hours Fair pay Comfortable working facilities

Cons

Extremely busy offices Occasionally having to deal with unhappy clients Minimalist staffing resulting in heavy workload

3.0

Jan 30, 2023

Give it a try!

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

You are given full time hours, you have to be inspire and coach your team, lead by example and give them their goals, when tax preparers are unhappy they will not show up and leave their clients hanging, make sure to become friendly with other locations so if you need additional help and they are available they will help, always be knowledgeable of whatever promo is available

Cons

Maybe responsible for 3 different locations, you can not chose your team, tax preparers can be immature, conflict among the preparers can happen if one or more of them is jot abiding by the rules, you report to the Team Lead, and must do several conference calls per week, if you’re not meeting your sales goals then they will apply pressure, dealing with difficult/irate customers

3.0

Jan 28, 2023

Local Teams Fantastic

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Great comradery within local offices, Tax preparers are truly professional and knowledgeable. Enjoy working with clients who are there for the personal connection they have with the staff.

Cons

Going virtual will lower overhead but the company will lose clients because they keep returning for the personal care they receive from their tax preparers. Piloting a new processing framework during tax season is a huge mistake and tech support who are seasonal employees without a great deal of technical language in taxes are not helpful when a tax pro is trying to work through a bug in the system.

Viewing 73 - 75 of 154 Reviews

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H&R Block Associate Team Leader reviews

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Mostly temporary employees December through middle of April

Give it a try!

Local Teams Fantastic

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