Is H&R Block a good company to work for as a Associate Team Leader?

Associate Team Leader professionals working at H&R Block have rated their employer with 3.6 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Associate Team Leader Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Associate Team Leader interview questions at H&R Block .

Does H&R Block pay Associate Team Leader employees well?

Associate Team Leader professionals rate their compensation and benefits at H&R Block with 2.5 out of 5 stars based on 154 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Associate Team Leader salaries at H&R Block.

How happy are Associate Team Leader professionals working at H&R Block?

83% of Associate Team Leader employees at H&R Block would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Associate Team Leader professionals have also rated H&R Block with a 3.7 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (680) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"Great for people who want to work part time in the season without a lot of commitment year round." ((in 445 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 430 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 210 reviews)); "Great coworkers and corporate kept you very in the know" ((in 196 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 856 reviews)); "No benefits besides PTO and lack of full" ((in 257 reviews)); "Poor management and severely understaffed" ((in 257 reviews)); "Low salary and the grow expectations are limited." ((in 132 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 81 reviews))

H&R Block Associate Team Leader reviews

3.6

83% would recommend to a friend

(154 total reviews)

Curtis Campbell

Not enough data to show CEO approval

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (154 reviews)

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Associate Team Leader employees have rated H&R Block with 3.6 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Associate Team Leader professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Associate Team Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

154 reviews

2.0

Feb 20, 2022

Good entry level position

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

- Good responsibilities - comfortable autonomy - depending on MTL, comfortable work enviorment - flexibility

Cons

- Shady upper management - NO BENEFITS - seasonal position and they force every employee to take 2 month unpaid furlough minimum. Generally off season is from April - January - No one cares about or spends money on tax office associates - Super disorganized corperate structure - No clear path to promotion - Since the job is seasonal, employees dont take the position seriously - NO work/life balance.

3.0

Feb 17, 2022

Okay for a few months

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

Simple work Overtime is easy to get

Cons

Corporate is greedy Focus on metrics and numbers is heavy Pay scale is random and doesn't seem to relate to skill or tenure

1.0

Feb 15, 2022

Job seekers beware

Associate team leader

Recommend

CEO approval

Business Outlook

Pros

The people I was working with were not the best, but not the worst either. I found that when I needed assistance management was there 75% of the time just not always when it was needed

Cons

There’s a lot of aspects about this job that I absolutely hated. Firstly, we were so incredibly understaffed that I found myself overwhelmed 80% of the time. Secondly, they did not pay me the rate I was promised they changed my pay randomly to minimum wage and told me the issue would be fixed and then it wasn’t so I ended up not being able to pay my bills because for 4 weeks in a row because I was underpaid. Thirdly, although they make you feel like you matter you don’t you’re just another number on the screen and they will treat you as such despite telling you otherwise. I’ve never had a worse experience working for a company than this one… for a company that does taxes you really should learn how to pay your employees correctly.

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