H&R Block Associate Team Leader reviews

3.6

82% would recommend to a friend

(154 total reviews)

Curtis Campbell

Not enough data to show CEO approval

43% positive business outlook

Associate Team Leader employees have rated H&R Block with 3.6 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Associate Team Leader professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Associate Team Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

154 reviews
4.0
Mar 16, 2025

Friendly Folks

Recommend
CEO approval
Business Outlook

Pros

Friendly folks, warm and welcoming staff and higher ups. Progressive company.

Cons

They don't pay their ATLs or CSPs enough.

4.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Leadership Experience – This role would allow me to gain hands-on leadership and management experience by assisting in overseeing tax professionals and office operations, which would be valuable for my career growth. 2. Client Interaction & Problem-Solving– I enjoy working with clients and finding solutions to their needs. This position would give me the opportunity to develop strong customer service and problem-solving skills while ensuring smooth office operations. 3. Training & Professional Development – H&R Block offers training and development programs, including tax preparation courses and leadership training. I appreciate opportunities to grow my skills and advance in my career.

Cons

1. Seasonal Employment – Since this role is primarily seasonal, it may not provide year-round job stability or benefits, which means I might need to find other work during the off-season. 2. High-Pressure Environment During Tax Season – The job can be stressful, especially during peak tax season, with tight deadlines, long hours, and a high volume of clients needing assistance. 3. Limited Advancement Opportunities – While H&R Block offers training programs, long-term career advancement may be limited, especially since seasonal employees are not always retained year-round. 4. Dealing with Difficult Clients – As with any customer-facing role, I may encounter frustrated or upset clients, particularly when they have tax-related concerns or disputes.

3.0
Jan 16, 2025

Be Aware

Recommend
CEO approval
Business Outlook

Pros

* great team * Not micromanaged * Scheduling flexibility

Cons

* Seasonal, have to change roles within the company to stay year-round unless a tax preparer with at least 2 years experience * No benefits for first year employees * Expect to have no life outside of work during tax season

Viewing 16 - 18 of 154 Reviews

Glassdoor has 8,663 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.