H&R Block CSP - Client Service Professional reviews

3.8

62% would recommend to a friend

(204 total reviews)

Curtis Campbell

64% approve of CEO

47% positive business outlook

CSP Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most CSP Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

204 reviews
3.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

You gain a lot of administrative knowledge and experience while learning manufacturing skills. It is better on days when it is busy because you're multitasking with different tax documentation and front desk work.

Cons

Reduced working hours, and the company is constantly looking for a CSP because they pay so little. The budget is always too steep, despite their best workers deserving more pay. There is no real respect.

4.0
May 2, 2024
Recommend
CEO approval
Business Outlook

Pros

I worked as a CSP (basically a receptionist) at an H&R Block for the season and it was very enjoyable. It can get VERY hectic, but if you have a workplace with people you can enjoy, it can be fun and feel like a community. And the pay wasn’t bad either - best I’ve had! Also, a strong bonus is that the schedule you’re given covers the ENTIRE season so you know your schedule WAY in advance.

Cons

Can be very hectic - if you are easily overwhelmed or can’t handle customers with bad moods, might not be a role for you. Taxes get people cranky.

5.0
Apr 28, 2024
Recommend
CEO approval
Business Outlook

Pros

A great place to work You can learn so much and grow You have clients that are loyal and like family Amazing co workers Wonderful leadership

Cons

I'm sure people have some but I love it here at our laporte location.

Viewing 70 - 72 of 204 Reviews

Glassdoor has 8,665 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.