H&R Block CSP - Client Service Professional reviews

3.8

62% would recommend to a friend

(204 total reviews)

Curtis Campbell

64% approve of CEO

47% positive business outlook

CSP Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most CSP Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

204 reviews
3.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

It's fun and easy if you have good coworkers.

Cons

Systems are a mess. They have 8 months of the year to perfect them and they just......don't. Corporate has no idea what it's like to actually work in the office. They are under the impression that cold-calling people is still a good idea. They also think that customers want instant gratification when that is usually not the case. People are willing to be patient for thorough and quality service rather than fast service that is not as good as it should be.

Viewing 76 - 78 of 204 Reviews

Glassdoor has 8,664 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.