H&R Block CSP - Client Service Professional reviews

3.8

62% would recommend to a friend

(203 total reviews)

Curtis Campbell

64% approve of CEO

47% positive business outlook

CSP Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 203 company reviews on Glassdoor. This indicates that most CSP Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

203 reviews
3.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

-good/collaborative office culture - everyone helps each other -work independently -clients are generally pleasant

Cons

-minimum wage -no benefits -high turnover -do not depend on this job for your livelihood -guarantee to become a tax pro if you get 100% on all the courses. I did that and still ended up as a CSP. -sometimes there are angry clients (that r mad at the gov/prices but take it out on us). there is no safety protocol in place for that.

Viewing 190 - 192 of 203 Reviews

Glassdoor has 8,661 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.