Is H&R Block a good company to work for as a Client Service Professional?

Client Service Professional professionals working at H&R Block have rated their employer with 3.8 out of 5 stars in 362 Glassdoor reviews. This is an average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Service Professional Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client Service Professional interview questions at H&R Block .

Does H&R Block pay Client Service Professional employees well?

Client Service Professional professionals rate their compensation and benefits at H&R Block with 3.1 out of 5 stars based on 362 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Client Service Professional salaries at H&R Block.

How happy are Client Service Professional professionals working at H&R Block?

65% of Client Service Professional employees at H&R Block would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Service Professional professionals have also rated H&R Block with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (678) , Tax Professional (441) , Tax Preparer (375) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

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H&R Block

H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(362 total reviews)

Curtis Campbell

67% approve of CEO

44% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.7

Senior management

3.6

Career opportunities

3.1

Compensation and benefits

Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 362 company reviews on Glassdoor. This indicates that most Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

4.0

Sep 29, 2023

Be expected to stay beyond schedule

Csp - client service professional

Recommend

CEO approval

Business Outlook

Pros

Great family. Only 4 months of work. They give consistent raises. Have your back with customers.

Cons

They expect you to stay after your scheduled time if they are busy and think you aren't a team player if you dont

1.0

Sep 11, 2023

Ridiculous Expectations

Csp - client service professional

Recommend

CEO approval

Business Outlook

Pros

The only reason I stayed and didn't find a new job was cause I had a great direct boss that I knew before her or I joined the company.

Cons

- I was compensated $10 an HOUR. And they originally wanted to give me $9 but my boss talked them into a dollar higher. Absolutely laughable but I was desperate. -Early mornings and late evenings to accommodate the clients possible work day hours. -Required to work weekends during tax season. -Rarely had relief if you fell sick or needed a day off for any reason. -Not enough training. -I was expected to organize other employees mess of records. -Lunch breaks weren't really a thing. -I repeatedly got talked down to by clients as if I somehow represented the IRS. - I wasn't paid any hazard pay for working as an "essential financial entity " that was required to be open during lockdown. -I was expected to open /close back to back even after late nights. No flexibility.

5.0

Sep 9, 2023

Enjoyable Position

Csp - client service professional

Recommend

CEO approval

Business Outlook

Pros

Friendly staff, uncomplicated work, and decent pay for retiree.

Cons

Some locations are less than desirable than others

Viewing 79 - 81 of 362 Reviews

Jobs at H&R Block

Pre-Season Tax Professional

Senior Client Engagement Specialist

Pre-Season Tax Professional

H&R Block reviews FAQs

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H&R Block

H&R Block Client Service Professional reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Be expected to stay beyond schedule

Ridiculous Expectations

Enjoyable Position

Jobs at H&R Block

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