Item: H&R Block
Rating: 5
Author: Client Services Professional and Receptionist

Question 1

Is H&R Block a good company to work for as a Client Service Professional?

Accepted Answer

Client Service Professional professionals working at H&R Block have rated their employer with 3.8 out of 5 stars in 362 Glassdoor reviews. This is an average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Service Professional Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client Service Professional interview questions at H&R Block.

Question 2

Does H&R Block pay Client Service Professional employees well?

Accepted Answer

Client Service Professional professionals rate their compensation and benefits at H&R Block with 3.1 out of 5 stars based on 362 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Client Service Professional salaries at H&R Block.

Question 3

How happy are Client Service Professional professionals working at H&R Block?

Accepted Answer

65% of Client Service Professional employees at H&R Block would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Client Service Professional professionals have also rated H&R Block with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at H&R Block?

Accepted Answer

Tax Associate (678), Tax Professional (441), Tax Preparer (375), Receptionist (275), Seasonal Tax Preparer (233), Tax Specialist (203), CSP - Client Service Professional (201), Front Desk Receptionist (200), Associate Team Leader (167), Customer Service Representative (149), Client Service Professional (141), FIRST YEAR TAX PROFESSIONAL (135), Tax Consultant (124), Office Manager (122), Tax Advisor (90)

Question 5

What are the pros of working at H&R Block according to real employee reviews?

Accepted Answer

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 447 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 437 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 426 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 219 reviews)); "Great coworkers and corporate kept you very in the know" ((in 207 reviews))

Question 6

What are the cons of working at H&R Block according to real employee reviews?

Accepted Answer

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 864 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 249 reviews)); "Low salary and the grow expectations are limited." ((in 140 reviews)); "upper management does not care" ((in 82 reviews))

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