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      H&R Block

      Engaged Employer

      H&R Block Client Service Professional reviews

      3.8

      65% would recommend to a friend

      (362 total reviews)

      Curtis Campbell

      67% approve of CEO

      44% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Senior management

      3.6

      Career opportunities

      3.1

      Compensation and benefits

      Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 362 company reviews on Glassdoor. This indicates that most Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      362 reviews
      5.0
      Jul 12, 2023

      Nice place to work

      Csp - client service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an easy job once you get the hang of it. There is a lot of stuff to learn in the beginning, but all the tax pros are helpful answering any questions you have.

      Cons

      I'd say the worst part are those random cranky clients. The ones that get angry over the phone that you have to call them to confirm an appointment they made or the ones that get angry in person because they don't like filling out the required drop-off forms because they "don't have time for that", when it takes 5 minutes. The hourly pay could be a couple of dollars higher.

      3.0
      Jul 6, 2023

      There's Alot to Unpack Here

      Csp - client service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistent schedule Responsive Supervisor Overtime Easy Scheduling

      Cons

      Paid biweekly have to approve your time or not get paid some co-workers aren't nice at all, difficult to work with upset customers micromanaging a lot of oversight regarding Emerald cards

      Viewing 82 - 84 of 362 Reviews
      Related searches: H&R Block Client Service Professional jobs | H&R Block Client Service Professional salaries | H&R Block benefits | H&R Block Client Service Professional interviews | H&R Block conversations
      H&R Block reviewsH&R Block Client Service Professional reviews

      Glassdoor has 8,665 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.