H&R Block Client Services Representative reviews

3.7

47% would recommend to a friend

(67 total reviews)

Curtis Campbell

Not enough data to show CEO approval

28% positive business outlook

Client Services Representative employees have rated H&R Block with 3.7 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most Client Services Representative professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Services Representative professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

67 reviews
2.0
Apr 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Poor training, communication, toxic environment. Managers are never around. Office I worked at the Manager was often drunk in the office. Working at a Burger joint would be better. ...Also a cook job pays more money than H&R Block does. And they make you clean the washrooms too! ..Cheapos!

Cons

Oh, Exact Same as the Pros

3.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

client service experience will vary depending on the location

Cons

not flexible with the schedule during tax season for part-timers expected to call every clients from previous year tax season must take tax course and pass to work for the company

Viewing 55 - 57 of 67 Reviews

Glassdoor has 8,664 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.