Item: H&R Block
Rating: 4
Author: Receptionist

Question 1

Is H&R Block a good company to work for as a Customer Service Representative and Receptionist?

Accepted Answer

Customer Service Representative and Receptionist professionals working at H&R Block have rated their employer with 4.0 out of 5 stars in 403 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Customer Service Representative and Receptionist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Customer Service Representative and Receptionist interview questions at H&R Block.

Question 2

Does H&R Block pay Customer Service Representative and Receptionist employees well?

Accepted Answer

Customer Service Representative and Receptionist professionals rate their compensation and benefits at H&R Block with 2.7 out of 5 stars based on 403 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative and Receptionist salaries at H&R Block.

Question 3

How happy are Customer Service Representative and Receptionist professionals working at H&R Block?

Accepted Answer

86% of Customer Service Representative and Receptionist employees at H&R Block would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Customer Service Representative and Receptionist professionals have also rated H&R Block with a 4.1 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at H&R Block?

Accepted Answer

Tax Associate (683), Tax Professional (442), Tax Preparer (377), Receptionist (274), Seasonal Tax Preparer (234), Tax Specialist (204), CSP - Client Service Professional (202), Front Desk Receptionist (200), Associate Team Leader (167), Customer Service Representative (152), Client Service Professional (141), FIRST YEAR TAX PROFESSIONAL (136), Tax Consultant (124), Office Manager (122), Tax Advisor (91)

Question 5

What are the pros of working at H&R Block according to real employee reviews?

Accepted Answer

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 447 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 445 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 417 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 204 reviews)); "Great coworkers and corporate kept you very in the know" ((in 202 reviews))

Question 6

What are the cons of working at H&R Block according to real employee reviews?

Accepted Answer

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 873 reviews)); "Poor management and severely understaffed" ((in 256 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 250 reviews)); "salary is low; job is not stable" ((in 132 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

H&R Block

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