Question 1

Is H&R Block a good company to work for as a Customer Services Representative?

Accepted Answer

Customer Services Representative professionals working at H&R Block have rated their employer with 3.5 out of 5 stars in 123 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Customer Services Representative Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Customer Services Representative interview questions at H&R Block.

Question 2

Does H&R Block pay Customer Services Representative employees well?

Accepted Answer

Customer Services Representative professionals rate their compensation and benefits at H&R Block with 2.9 out of 5 stars based on 123 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Customer Services Representative salaries at H&R Block.

Question 3

How happy are Customer Services Representative professionals working at H&R Block?

Accepted Answer

80% of Customer Services Representative employees at H&R Block would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Customer Services Representative professionals have also rated H&R Block with a 3.6 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.8 rating for culture and values and 3.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at H&R Block?

Accepted Answer

Tax Associate (683), Tax Professional (442), Tax Preparer (377), Receptionist (275), Seasonal Tax Preparer (234), Tax Specialist (204), CSP - Client Service Professional (202), Front Desk Receptionist (200), Associate Team Leader (167), Customer Service Representative (152), Client Service Professional (141), FIRST YEAR TAX PROFESSIONAL (136), Tax Consultant (124), Office Manager (122), Tax Advisor (91)

Question 5

What are the pros of working at H&R Block according to real employee reviews?

Accepted Answer

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 446 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 444 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 422 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 206 reviews)); "Great coworkers and corporate kept you very in the know" ((in 202 reviews))

Question 6

What are the cons of working at H&R Block according to real employee reviews?

Accepted Answer

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 874 reviews)); "Poor management and severely understaffed" ((in 249 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 245 reviews)); "Low salary and the grow expectations are limited." ((in 135 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 82 reviews))

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Easy work, but seasonal

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