Is H&R Block a good company to work for as a Field Technology Support Specialist?

Field Technology Support Specialist professionals working at H&R Block have rated their employer with 3.1 out of 5 stars in 20 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Field Technology Support Specialist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Field Technology Support Specialist interview questions at H&R Block .

Does H&R Block pay Field Technology Support Specialist employees well?

Field Technology Support Specialist professionals rate their compensation and benefits at H&R Block with 2.0 out of 5 stars based on 20 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Field Technology Support Specialist salaries at H&R Block.

What are the top reviewed jobs at H&R Block?

Tax Associate (683) , Tax Professional (442) , Tax Preparer (377) , Receptionist (274) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (152) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 449 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 441 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 423 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 210 reviews)); "Great coworkers and corporate kept you very in the know" ((in 200 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 856 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 262 reviews)); "Poor management and severely understaffed" ((in 249 reviews)); "salary is low; job is not stable" ((in 138 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 81 reviews))

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H&R Block

H&R Block Field Technology Support Specialist reviews

3.1

60% would recommend to a friend

(20 total reviews)

Curtis Campbell

Not enough data to show CEO approval

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Senior management

2.9

Culture & values

2.2

Career opportunities

2.0

Compensation and benefits

Field Technology Support Specialist employees have rated H&R Block with 3.1 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Field Technology Support Specialist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Field Technology Support Specialist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

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Reviews by job title

20 reviews

5.0

Jan 24, 2024

Be able to adapt daily

Field technology support specialist

Recommend

CEO approval

Business Outlook

Pros

Great communication within this department. Very flexible shifts to choose from. Call metrics are very simple and straightforward.

Cons

It’s a hybrid role, and it’s not just sitting and doing calls. You are also in the field in your local area handling on site tech/infrastructure for local offices. Projects line up and phones take priority over offices. So you will obviously be constantly behind many deadlines with very little time to complete.

3.0

Jan 3, 2024

A job

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Meet good people (in most cases)

Cons

pay, high expectations for the dollar paid on this position

4.0

Nov 13, 2023

Great Company

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Travel 3 days remote service delivery (support) 2 days. Really helpful team

Cons

Part time work only around 32 hr a week on a good week

Viewing 10 - 12 of 20 Reviews

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Seasonal, Operations Technical Specialist (Part Time)

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H&R Block

H&R Block Field Technology Support Specialist reviews

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Be able to adapt daily

A job

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