Is H&R Block a good company to work for as a Receptionist?

Receptionist professionals working at H&R Block have rated their employer with 4.0 out of 5 stars in 234 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Receptionist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Receptionist interview questions at H&R Block .

Does H&R Block pay Receptionist employees well?

Receptionist professionals rate their compensation and benefits at H&R Block with 2.7 out of 5 stars based on 234 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Receptionist salaries at H&R Block.

How happy are Receptionist professionals working at H&R Block?

94% of Receptionist employees at H&R Block would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Receptionist professionals have also rated H&R Block with a 4.0 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.8 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (680) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 445 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 422 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 208 reviews)); "Great coworkers and corporate kept you very in the know" ((in 189 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 868 reviews)); "Poor management and severely understaffed" ((in 250 reviews)); "No benefits besides PTO and lack of full" ((in 246 reviews)); "salary is low; job is not stable" ((in 136 reviews)); "upper management does not care" ((in 83 reviews))

H&R Block Receptionist reviews

4.0

94% would recommend to a friend

(234 total reviews)

Curtis Campbell

Not enough data to show CEO approval

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (234 reviews)

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Receptionist employees have rated H&R Block with 4.0 out of 5 stars, based on 234 company reviews on Glassdoor. This indicates that most Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

234 reviews

5.0

May 12, 2025

Funny times

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Free time at desk Good tax pros make it easier learn a lot about taxes

Cons

Not too many cons when I was there Seasonal position

H&R Block Response

1y

Thank you for the positive review! We're happy to hear you enjoyed your time with us and found the role both fun and educational. It's great to know our tax pros and team environment made a positive impact.

4.0

Apr 21, 2025

receptionist

Receptionist

Recommend

CEO approval

Business Outlook

Pros

easy daily tasks, lots of slow days

Cons

lack of management, unpredictable clients

4.0

Apr 21, 2025

Pretty Good Workplace

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Most of my coworkers were absolute treats to work with and we could trust each other to help out or take heat when necessary. Also the work was predictable and fairly easy once I got the hang of it.

Cons

At least this year, the job posting advertised full time seasonal work, and it wasn't. Also there were some materials we didn't get and we had to improvise or spend our own money. We made it work, but it would have been nice not to have to.

Viewing 13 - 15 of 234 Reviews

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Funny times

receptionist

Pretty Good Workplace

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