H&R Block Customer Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(404 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Customer Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 404 company reviews on Glassdoor. This indicates that most Customer Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

404 reviews
4.0
Nov 19, 2019

One of the best !

Recommend
CEO approval
Business Outlook

Pros

We value our clients. We are transparent and sincerely want what is best for our clients that we serve. Tax time is a very stressful time for a lot of people. We want our clients to come in and allow us to take care of the needs. We believe in building relationships with our clients and strengthening them as we grow into a business relationship with them. I take great pride in serving our clients.

Cons

My position is seasonal.

4.0
Oct 3, 2019

Associate

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and nice team to work with

Cons

Not much money. Not many cons but money part.

5.0
Oct 2, 2019

Great company!!

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, welcoming, great environment,

Cons

Wish it wasn't just seasonal

Viewing 310 - 312 of 404 Reviews

Glassdoor has 8,677 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.