Is H&R Block a good company to work for as a Client Service Professional?

Client Service Professional professionals working at H&R Block have rated their employer with 3.8 out of 5 stars in 363 Glassdoor reviews. This is an average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Service Professional Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client Service Professional interview questions at H&R Block .

Does H&R Block pay Client Service Professional employees well?

Client Service Professional professionals rate their compensation and benefits at H&R Block with 3.1 out of 5 stars based on 363 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Client Service Professional salaries at H&R Block.

How happy are Client Service Professional professionals working at H&R Block?

65% of Client Service Professional employees at H&R Block would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Service Professional professionals have also rated H&R Block with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 453 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 422 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 212 reviews)); "Great coworkers and corporate kept you very in the know" ((in 196 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 868 reviews)); "No benefits besides PTO and lack of full" ((in 245 reviews)); "Poor management and severely understaffed" ((in 245 reviews)); "salary is low; job is not stable" ((in 136 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(363 total reviews)

Curtis Campbell

67% approve of CEO

44% positive business outlook

Ratings by demographic groups

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Professional/Client Services employees have rated H&R Block with 3.8 out of 5 stars, based on 363 company reviews on Glassdoor. This indicates that most Professional/Client Services professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Professional/Client Services professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

363 reviews

5.0

Feb 19, 2014

I've been working at H & R Block for 3 years now and more years to come; Washington, DC

Client service professional

Recommend

CEO approval

Business Outlook

Pros

Working at H & R Block works well with flexibility. you can set your schedule as you are available. If you need more work hours, you can switch to different locations TO MAKE MORE MONEY! If you have a day job, work at night, if you are in school, work after school. the schedule works wonders for me. The environment is very friendly, we're all like FAMILY!

Cons

Working with different people, different personalities, different attitudes is all part of being a peoples person. co workers and clients can play a part in some days frustration. other than that its GREAT!

3.0

Feb 16, 2014

Working here has allowed me get a better understanding of how tax preparation works which is very useful.

Client service professional

Recommend

CEO approval

Business Outlook

Pros

Gain tax knowledge, flexible schedule, inexpensive training.

Cons

Management could be better.

5.0

Jan 6, 2014

Great company to work for

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

Great management, nice co workers, comfortable environment, flexible hours,, relaxing atmosphere

Cons

Wish the job could last longer. None, none, none, none, none

Viewing 322 - 324 of 363 Reviews

Jobs at H&R Block

Pre-Season Tax Professional

Pre-Season Tax Professional

Pre-Season Tax Professional

Pre-Season Tax Professional

Pre-Season Tax Professional

H&R Block

H&R Block Client Service Professional reviews

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Reviews by job title

I've been working at H & R Block for 3 years now and more years to come; Washington, DC

Working here has allowed me get a better understanding of how tax preparation works which is very useful.

Great company to work for

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