Question 1

Is H&R Block a good company to work for as a Customer Service Representative/Receptionist?

Accepted Answer

Customer Service Representative/Receptionist professionals working at H&R Block have rated their employer with 3.9 out of 5 stars in 404 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Customer Service Representative/Receptionist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Receptionist interview questions at H&R Block.

Question 2

Does H&R Block pay Customer Service Representative/Receptionist employees well?

Accepted Answer

Customer Service Representative/Receptionist professionals rate their compensation and benefits at H&R Block with 2.7 out of 5 stars based on 404 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/Receptionist salaries at H&R Block.

Question 3

How happy are Customer Service Representative/Receptionist professionals working at H&R Block?

Accepted Answer

86% of Customer Service Representative/Receptionist employees at H&R Block would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Customer Service Representative/Receptionist professionals have also rated H&R Block with a 4.1 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at H&R Block?

Accepted Answer

Tax Associate (680), Tax Professional (441), Tax Preparer (376), Receptionist (275), Seasonal Tax Preparer (233), Tax Specialist (203), CSP - Client Service Professional (201), Front Desk Receptionist (200), Associate Team Leader (167), Customer Service Representative (150), Client Service Professional (141), FIRST YEAR TAX PROFESSIONAL (135), Tax Consultant (124), Office Manager (122), Tax Advisor (90)

Question 5

What are the pros of working at H&R Block according to real employee reviews?

Accepted Answer

"Great for people who want to work part time in the season without a lot of commitment year round." ((in 445 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 430 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 210 reviews)); "Great coworkers and corporate kept you very in the know" ((in 196 reviews))

Question 6

What are the cons of working at H&R Block according to real employee reviews?

Accepted Answer

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 856 reviews)); "No benefits besides PTO and lack of full" ((in 257 reviews)); "Poor management and severely understaffed" ((in 257 reviews)); "Low salary and the grow expectations are limited." ((in 132 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 81 reviews))

H&R Block

H&R Block Customer Service Representative/Receptionist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

Good job

Positive thinking and helpful to customers.

Jobs at H&R Block

H&R Block reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

H&R Block reviews FAQs

Jobs at H&R Block