H&R Block reviews

3.8

73% would recommend to a friend

(7,109 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Training was great. Felt prepared once I was left on my own. Co-workers are friendly and very helpful. Flexible hours.

Cons

It can get quite stressful during peak season. There were times when I was schedules alone at front, phone's going off and had a line of people at the same time. Sometimes will deal with difficult clients who will take their anger out on you, but that's just part of the job I guess.

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H&R Block Response
11mo
Thank you for the review. We're happy to hear the training and team support helped you feel prepared and confident in your role. Your feedback about peak season challenges is appreciated and will be considered as we continue to improve staffing and support during high-volume periods.
1.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Tenure staff Pay was decent

Cons

Regional leadership fires you when you file a complaint Hard to staff good leaders due to seasonal role Company runs like a mom and pops as everything falls on the DGM Company mails money and do not have a good process when it comes to money and deposits

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H&R Block Response
11mo
Thank you for your review we always appreciate feedback. We’re sorry to hear that your time with us didn’t meet expectations, and we take concerns about leadership and operational processes seriously. Your insights are valuable as we continue working to improve support for our field leaders.
4.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good working environment, flexibility, nice clients

Cons

the pay is not enough for living

Viewing 346 - 348 of 7,109 Reviews

Glassdoor has 8,680 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.