H&R Block reviews

3.8

73% would recommend to a friend

(616 total reviews)

Curtis Campbell

75% approve of CEO

62% positive business outlook

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616 reviews

Reviews about "Culture"

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1.0
Jul 11, 2018
Recommend
CEO approval
Business Outlook

Pros

1. Unlimited Vacation Time, during "off season". 2. The new CEO looks promising, but he has an incredible task ahead of him. I hope the best for him.

Cons

1. Micro-management to the extreme, from the Senior VP to hourly employees. You can not think for yourself here. 2. Lack of focus and unwillingness to engage in change. "We have always done it this way syndrome". 3. Turnover is out of control from District Manager down, 80% plus. 4. Aging workforce, with zero strategic plans on replacing highly skilled workers. More people are leaving then coming in. 5. H&R blocks systems are inadequate and broken to meet the new market challenges. My outlook: I would not recommend working here. The outlook for H&R Block is not good, also echoed by Wall street and they don't even know the half of it. It was mind boggling how many new District Managers joined the company and left within months. This is a perfect example of a company ran very poorly for years and now with more pressure from the likes of turbo tax, the "house of cards" is falling apart. The new CEO is the only person who can change there trajectory, but he will need to make some huge changes to his senior leadership, specifically on the sales sides, to reduce and mitigate talent loss.

5.0
Jun 12, 2018

Senir Tax Specialist

Recommend
CEO approval
Business Outlook

Pros

Great experience of working in friendly office environment. Flexibility of schedules. Great database for tax reseaches.

Cons

Working with people could be stressful. You need to be customer oriented and able work extra hours, often weekends.

2.0
Jun 10, 2018

Senior Tax Advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

office people are great but some are not as knowledgeable as they think

Cons

DM's and other upper mgmnt have no care for employees' or clients', their main goal is making money and charging clents' for everything, had one DM who she was out to make herself look good and had no concern for employees', but hey she got a promotion while the clients; were treated like they didn't matter.

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