H&R Block reviews

3.8

73% would recommend to a friend

(7,124 total reviews)

Curtis Campbell

75% approve of CEO

62% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
Sep 8, 2013

Good for a seasonal job

Recommend
CEO approval
Business Outlook

Pros

Very flexible with your schedule, lots of online courses to keep you up to speed or to learn something new about taxes. Everyone is very helpful in helping you succeed.

Cons

Seasonal, few hours scheduled unless you have a lot of clients, low base pay, bonus is after subtracting what you already got paid, so it takes awhile to see any bonus, if any. One needs to have higher goals and bring in more customers every year. You can't rely on just walk-ins.

3.0
Sep 4, 2013
Recommend
CEO approval
Business Outlook

Pros

People in the trenches doing the tactical work are some of the hardest working, most dedicated employees you will ever encounter. Individual contributors pull out the stops year after year to deliver against tax season readiness activities. Tax Professionals in the field are second to none There are some great leaders...if you are lucky enough to get one and keep one for any length of time.

Cons

Corporate culture and middle/senior leadership is an issue. Politics are everywhere, but at Block, it's significantly more than normal. And it's hit or miss with leadership. The company lacks effective prioritization and resource planning. It's not unusual to work 60 hours a week for extended periods in order to deliver against last minute or competing expectations...only to have the work not show up on anyone's strategic radar after it's done. There's very little meaningful feedback conversations or career planning partnership from managers and directors. And there is lots of finger pointing. Overall the environment is chaotic. It's a roller coaster ride as strategies are adopted and abandoned, then re-adopted year after year. It's a tough environment, even for the most effective, and talented people.

5.0
Sep 4, 2013

HR Block experience

Recommend
CEO approval
Business Outlook

Pros

They work with your schedule, you stay busy, offer schooling to advance, treated with respect, excellent training.

Cons

The only downside i have found is that it is seasonal and they don't have a benefit package.

Viewing 6682 - 6684 of 7,124 Reviews

Glassdoor has 8,695 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.