H&R Block reviews

3.8

72% would recommend to a friend

(7,113 total reviews)

Curtis Campbell

72% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
3.0
Oct 26, 2012

Sell, Sell, Sell!

Recommend
CEO approval
Business Outlook

Pros

Their training is best compared to other store front tax offices, and they are flexible when scheduling work hours.

Cons

Seasonal work, requiring unpaid training during the off-season. Management seems more concerned with selling additional services rather than preparing tax returns correctly.

4.0
Oct 24, 2012

Seasonal employment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company provides many training opportunities for their employees. Offers flexible work schedule. The more experienced staff members often willing to mentor "newbie" preparers. A large number of preparers have multiple years of service with the company.

Cons

For the most part, it only offers seasonal employment. Sometimes wish there were better lines of communication beyond the District Level.

1.0
Oct 20, 2012
Recommend
CEO approval
Business Outlook

Pros

The District Operations Coordinator position has the potential to be a great job IF you have training, better pay, the support of management and district managers and admins. If you don't they will make your life a living hell. Initially interviewing they come across like most companies....When I was interviewed by the 4 person panel all appered to be preoccupied. In hind sight it was a huge red flag.

Cons

The culture is horrible at this company. The working conditions are sub standard - cheap sitting chairs, they expect the employees to switch to the cleaning crew (toilets, trash, windows etc.) There is no training. Yet the expect you to navigate a bunch of systems. None of the systems work 100%. There seems to be a bunch of work arounds to get anything done. There are way too many changes that happen simultaneously. Certain district managers are very unprofessional, demeaning, and yell at office leaders openly at team meetings, they cheat HRB by doing things there not supposed to. They hire family as contractors. I've never worked at a company that is flat out unprofessional on basic levels - like talking to associates. They pay taxs pro's an hourly pay (ex: $12.00 p/hr) but if they go to a meeting they are given whats called a labor code for a meeting at a lower rate and a different rate for making bank deposits. Isn't this illegal? The amount of work they expect you to do for such low pay is rediculous! Not to mention a 10 week unpaid furlogh and horrible medical coverage. The tax pro's are the nicest people in the company. Only the popular associates are given accolades.

Viewing 6784 - 6786 of 7,113 Reviews

Glassdoor has 8,684 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.