H&R Block reviews

3.8

72% would recommend to a friend

(7,094 total reviews)

Curtis Campbell

74% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
May 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Everyone in my office worked as a team and was willing to asisst clients and provide the best customer service.

Cons

It is seasonal for most employees, so when you return for the next tax season you forget some material. Eventhough they provide training during the summer for the license renewal and in December before tax season. Wish it would offer more postions year round.

4.0
Apr 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellent training opportunities and flexible scheduling.

Cons

Management policies change annually and on local levels are not written. Cannot work 40 hours per week except during certain periods.

3.0
Apr 2, 2011

Interesting year at H&R Block

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to move upward in company, lots of computer based training and instructor lead training, staff willing to give help and advice

Cons

Limited hours to work during tax season, rude customers making complaints when it is not the tax preparer's fault, and unfair telephone questionnaires about tax preparers

Viewing 7036 - 7038 of 7,094 Reviews

Glassdoor has 8,662 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.