H&R Block Customer Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(404 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Customer Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 404 company reviews on Glassdoor. This indicates that most Customer Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

404 reviews
3.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

You create lasting bonds with the tax pros they want you to do well and come back super busy during the end of tax season pretty easy to pick up on

Cons

Management can change per tax season it's a seasonal job they promise hours, but then take them back if the store isn't doing well. it can be very clicky

5.0
Feb 22, 2024

Nice job

Recommend
CEO approval
Business Outlook

Pros

It's a really good starter receptionist job! :)

Cons

Hours can be inconsistent sometimes.

Viewing 88 - 90 of 404 Reviews

Glassdoor has 8,673 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.