H&R Block Customer Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(404 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Customer Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 404 company reviews on Glassdoor. This indicates that most Customer Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

404 reviews
3.0
Mar 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay, flexible hours, leads are understanding

Cons

Aggressive tax pros, many temporary Receptionist think it’s free money and won’t do their work rather than make it look like they are staying busy. Unorganized many staffing problems

5.0
Jan 24, 2023

Receptionist

Recommend
CEO approval
Business Outlook

Pros

Work with your availability. Room to grow

Cons

Not year round and no benefits when temporary

5.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great co-workers, positive work environment

Cons

Pay could be better, sometimes dealing with angry clients

Viewing 160 - 162 of 404 Reviews

Glassdoor has 8,681 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.