H&R Block reviews

3.8

73% would recommend to a friend

(1,676 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

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2K reviews

Reviews about "Compensation"

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3.0
Jan 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Autonomy with an entrepreneurial spirit to manage, market and create business opportunities for not only myself but my team as well.

Cons

I believe that the pay could be better for individuals who manage two or more locations as it is really challenging.

3.0
Dec 29, 2012
Recommend
CEO approval
Business Outlook

Pros

I enjoy working with clients and the flexibility the work brings.

Cons

The commission structure favors experienced and established tax professionals and discourage new ones, especially if you can't put in more than 25 hours in.

3.0
Dec 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Nice people, flexible hours, casual dress. Customer Service Pro (CSP) front desk role does basic duties like answer phone, manage appointments and payments, make coffee, etc. Can get hectic during high activity weeks. Must balance lots of duties at the same time with great service that is tested by mystery shoppers.

Cons

Low, low pay is really minimum wage. Hourly increase only 25 cents per hour a year. Seasonal part-time work is during tax season February to mid-April. Hours reduced during less active weeks sometimes only working 5 hours. Tax preparers beg for more CSP help, but budget keeps that from happening, even with a strong need for CSP to be on-site. Total hours kept to a minimum - they say to stay in budget - but intent is to keep hours low so they can avoid unemployment when season ends that is permitted in some states for seasonal workers.

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