H&R Block reviews

Challenges staffing field roles as they are seasonal. Seasonality increases challenges for training and elevating talent.

There is a LOT they don't tell you either because they assume someone else did it already or because no one actually knows anything but the DGM. This includes basic things like the hiring process, pay, how the job works, etc. During the "peak weeks" of tax season (the most busy time) you have essentially as many hours as you want, but the availability you chose is locked and they arenot very flexible during this time. So if you applied with essentially open availibility, be prepared to work 11-12 hour shifts every day or every other day during these weeks.