Question 1

Is H&R Block a good company to work for as a Customer Service Representative/Receptionist?

Accepted Answer

Customer Service Representative/Receptionist professionals working at H&R Block have rated their employer with 4.0 out of 5 stars in 404 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Customer Service Representative/Receptionist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Receptionist interview questions at H&R Block.

Question 2

Does H&R Block pay Customer Service Representative/Receptionist employees well?

Accepted Answer

Customer Service Representative/Receptionist professionals rate their compensation and benefits at H&R Block with 2.7 out of 5 stars based on 404 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/Receptionist salaries at H&R Block.

Question 3

How happy are Customer Service Representative/Receptionist professionals working at H&R Block?

Accepted Answer

86% of Customer Service Representative/Receptionist employees at H&R Block would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Customer Service Representative/Receptionist professionals have also rated H&R Block with a 4.1 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at H&R Block?

Accepted Answer

Tax Associate (681), Tax Professional (441), Tax Preparer (376), Receptionist (275), Seasonal Tax Preparer (234), Tax Specialist (204), CSP - Client Service Professional (202), Front Desk Receptionist (200), Associate Team Leader (167), Customer Service Representative (150), Client Service Professional (141), FIRST YEAR TAX PROFESSIONAL (136), Tax Consultant (124), Office Manager (122), Tax Analyst (91)

Question 5

What are the pros of working at H&R Block according to real employee reviews?

Accepted Answer

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 475 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 437 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 424 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 205 reviews)); "Great coworkers and corporate kept you very in the know" ((in 191 reviews))

Question 6

What are the cons of working at H&R Block according to real employee reviews?

Accepted Answer

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 867 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 138 reviews)); "upper management does not care" ((in 82 reviews))

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Was fun, slow at the start then does get overwhelming near end of tax season

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