Is H&R Block a good company to work for as a Tax Associate?

Tax Associate professionals working at H&R Block have rated their employer with 3.8 out of 5 stars in 562 Glassdoor reviews. This is an average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Tax Associate Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Tax Associate interview questions at H&R Block .

Does H&R Block pay Tax Associate employees well?

Tax Associate professionals rate their compensation and benefits at H&R Block with 3.0 out of 5 stars based on 562 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Tax Associate salaries at H&R Block.

How happy are Tax Associate professionals working at H&R Block?

67% of Tax Associate employees at H&R Block would recommend their employer to a friend. This rating has increased by 19% in the past 12 months. Tax Associate professionals have also rated H&R Block with a 3.9 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What H&R Block locations are top rated by Tax Associate employees?

New York is the top rated H&R Block location by Tax Associate employees.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 461 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 461 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 421 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 206 reviews)); "Great coworkers and corporate kept you very in the know" ((in 203 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 852 reviews)); "Poor management and severely understaffed" ((in 250 reviews)); "No benefits besides PTO and lack of full" ((in 248 reviews)); "Low salary and the grow expectations are limited." ((in 138 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 83 reviews))

H&R Block Tax Associate reviews

3.8

67% would recommend to a friend

(562 total reviews)

Curtis Campbell

68% approve of CEO

62% positive business outlook

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Tax Associate employees have rated H&R Block with 3.8 out of 5 stars, based on 562 company reviews on Glassdoor. This indicates that most Tax Associate professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Tax Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

562 reviews

3.0

Apr 12, 2026

I liked my team

Tax associate

Recommend

CEO approval

Business Outlook

Pros

I like my manager and coworkers at the location. The pay and flexibility was nice.

Cons

The systems make it hard to do our jobs sometimes with how restrictive it is.

5.0

Apr 10, 2026

No employee safety

Tax associate

Recommend

CEO approval

Business Outlook

Pros

It’s a job and I hear they will hire anyone if you pass their tax class which they will most likely pay for because they treat their employees so bad that people drop like flies.

Cons

Only one bathroom at our location which is in a shopping center. Distract Manager does not care if you are a woman. He purposely schedules you alone and the creepy clients are allowed in the back room without supervision. I just had a client walk in on me because they refused to fix the lock until they sent someone back unattended in this creepy back hall way that goes to our restroom,. Sorry that happened to you, we fixed the lock but letting clients unattended in our back took and back door unattended is ok. That’s the email I got back from this dm.

4.0

Apr 10, 2026

Standard Professional Seasonal Job

Tax associate

Recommend

CEO approval

Business Outlook

Pros

- High level of control over your hours and scheduling; great for people who want a later start in the day or to leave at an earlier time than a standard shift based role. - Access to industry-leading online training and surprisingly clear paths for moving up if you want to grow in the tax field. - Impactful work, you can really make a difference in your clients lives or at least year - Very autonomous. You can take breaks when clients aren’t around, eat at your desk, and you aren't forced to socialize or do work meetings if you prefer to stick to yourself - An honest open-door policy. It’s easy to reach out to managers or colleagues across the district without a bunch of red tape. - There are some very experienced 20+ year people in the tax field working here with a strong client base to learn from. You can learn from some of the best how to do taxes and handle complex situations. - A wide range of backgrounds and abilities are represented here. It’s a female-dominated environment that prioritizes no-nonsense work over fitting a specific corporate mold.

Cons

- Pay vs. Revenue Disparity: Both Client Service Professionals (very underpaid) and Tax Preparers are underpaid relative to the high volume of revenue they generate for the office. - Intense, Short Term Work: Tax season is a sprint of just over three months. H&R Block offices have a hard start and end date. To make any meaningful income, you effectively have to commit to 40+ hours a week during this window. - Inconsistent Staffing Quality: Because the work is seasonal, many people are in "transitional phases." You’ll work with some who do the bare minimum or struggle with the work and reliability, which can leave a small core of people picking up the slack. - Politics & Favoritism: Stuff going on with the upper level management trickles down, making you feel like you have little control over your own metrics or daily operations. - Seasonal disorganization and staff errors frequently result in messy situations and frustrated clients that you are expected to clean up. - Scheduling Boundary Issues: Upper management has a history of adjusting schedules without consent or exceeding the hours employees originally agreed to work.

Viewing 16 - 18 of 562 Reviews

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