HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)
avatar

Mark Mugiishi

30% approve of CEO

24% positive business outlook

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews
2.0
Jun 10, 2016

Frustrating and best avoided

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a gym, garden and good health benefits. Too bad a lot of it just seems to be for show.

Cons

If you decide to work here, be sure to make friends with people in your department, because they will be the ones telling you what is going on at this place. After an online training segment and new hire orientation, you will be thrown 100% into your job left to sink or swim. Trust me, the training and orientation have nothing to do with your job assignments. Management will give you vague assignments. You are required to read their minds and complete the task perfectly on the first attempt. If not, expect it to show up on your review. Every mistake will be noted. If upper management hears about this mistake, expect severe punishment from your manager. If you do well, you will be given more assignments with little to no reward. If you hate your family and love living at work, come right on in! HMSA preaches well-being, but demands that you give up your personal time to meet unrealistic deadlines and complete impossible tasks. If you don't, you're lazy, you're letting your team down and disloyal to the company. Don't be surprised if your manager guilt trips you into working long hours, weekends and holidays. Understand that nothing is good enough. Despite putting in long hours and attempting to learn without adequate tools, they will only remember your mistakes. It will leave you feeling sad, angry, defeated and worthless. If you are still considering this company, let me leave you with one final note. They will promise you that change is coming. It will never come. People have been waiting for years, but the problems here are systemic. Turnover is high, the work is too demanding and managers aren't given time to invest in their staff. Their bosses prioritize other tasks over helping their employees. Many departments are overworked and overwhelmed.

2.0
Feb 4, 2015

Good Education but management needs to get their act together

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of different positions with a variety of job opportunities - Superficially friendly culture - Good location in town - Nice gym

Cons

- Promotions are based on connections and time, and not merit - Management can be unresponsive at best, and abusive at worst

1.0
May 1, 2023

Fake culture and values

Recommend
CEO approval
Business Outlook

Pros

There's little to like about HMSA.

Cons

The longer you stay, the more you realize how toxic the work culture is and how the insidious nature starts from the top down. This unproductive culture is evidenced even more by the tenured middle managers who promote outdated perspectives, bullying, and backstabbing behavior, which have run rampant within the company. Stop promoting people who have ugly personalities and are clearly not ready to supervise others. Management needs a major overhaul. All of the good policies and shiny things they lure people in with during the interview all turn out to be a lie. The CEO is more interested in paying his executive buddies than the actual folks doing the real work. Promises of positive change are drawn out over years, and consultants hired to analyze areas of improvement are just for show. Nothing meaningful is ever going to happen. The actual action falls flat for a company whose mission is all about caring for Hawaii and improving lives. How about you compensate your employees, show them you care, and retain them for a change? Don't take the job unless you're desperate for a below-average paycheck. Long term, there's no room for growth. I'd advise anyone interested to look elsewhere.

Viewing 13 - 15 of 286 Reviews

Glassdoor has 306 HMSA reviews submitted anonymously by HMSA employees. Read employee reviews and ratings on Glassdoor to decide if HMSA is right for you.