Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great environment and people to connect with." ((in 33 reviews)); "Good benefits overall." ((in 27 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Coworkers are great and a lot of job openings." ((in 7 reviews)); "Work from Home is great" ((in 6 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 38 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 13 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "It's difficult to find parking garage." ((in 5 reviews)); "High turnover, inadequate training for complex work, a top leadership not concerned about employees despite rhetoric." ((in 5 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (286 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

1.0

Nov 4, 2014

Despicable.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the rank and file people were nice.

Cons

Evil senior executives covered in evil sauce with evil nougat centers.

1.0

Oct 25, 2014

Do not work in Customer Relations!

Customer relations representative

Recommend

CEO approval

Business Outlook

Pros

Great cheap medical benefits Free in house gym Great people to work with

Cons

No work life balance. You are only allowed 11 unapproved days off. Meaning of your sick more than 11 times a year you get written up. So expect to be on phones talking like a frog and infecting all of your co-workers. This company does not offer sick leave at all! Vacation must be approved. You could ask for it 3 months in advance and it will probably be denied. Members are assessment and stress you out and call you names but you have to be nice to them no matter how they belittle you because we're constantly being monitored by our supervisors. Pay was average, but I could find a no brain job for the same amount.

3.0

Oct 21, 2014

Provider Correspondence Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits and time-off was great.

Cons

The compensation was less than average.

Viewing 268 - 270 of 286 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

AIG

3.6★Compensation & Benefits

Jobs at HMSA

Strategic Executive Assistant

Honolulu, HI

View job

Team Lead - Customer Relations

Retail Associate - Maui

Provider Performance Advocate

Accounts Receivable Representative

HMSA

HMSA reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Despicable.

Do not work in Customer Relations!

Provider Correspondence Representative

Top companies for "Compensation and Benefits" near you

Jobs at HMSA

HMSA reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at HMSA

HMSA reviews FAQs