6y
Thanks for sharing your feedback and voicing your concerns. Let me try and address your questions1. Recruit is not a SMB only product, yes there is a great SMB fit for the product but the fact is that the most impact of the product comes in an enterprise because that's where they are dealing with high volume of candidates, tons of human bias and variety of requirement. I also don't agree that we don't have an enterprise base or we cannot build it further. Just last quarter we have on boarded 9 new very good enterprise logos and we see healthy retention across all enterprise customers.2. Doesn't it seem counter intuitive that we will fire those people who have opened key enterprise accounts for us? Whenever someone has been asked to leave it is after multiple discussions about their poor performance, and after coaching and guiding them. Yes we have not done a super job of hiring the best fit and hence have made bad hires in the past, we are learning from those mistakes and making our hiring process more robust. 3. If you feel you are a better fit for SMB market, my recommendation is to apply for that role as we are expanding both enterprise and SMB team. With respect to the point about 'better than HackerRank' there are 2 things I want to call out - the market is big enough for 2 players to co-exist and build strong businesses - if only the product with most features won the market than the current ecosystem of successful enterprise companies would look very different. Business growth is a function of strong product, strong sales and a strong culture. 4. I have no qualms in saying that I have full confidence in my leadership team. At times it may appear that I am a layer too far away but that does not mean in any way that I am far away from the strategic decisions. Lastly, I would say that there are always 2 sides of the story and if you feel that something wasn't done the right way in the past, come up speak to us and understand the full picture. We have always maintained an open communication channel primarily because we don't want misinformation going around. If you would like you can directly write to me about your concerns. I hope the gives you more context and makes you feel better. - Sachin
