Hair Cuttery reviews

3.2

47% would recommend to a friend

(911 total reviews)
avatar

Eric Bakken

62% approve of CEO

53% positive business outlook

Hair Cuttery has an employee rating of 3.2 out of 5 stars, based on 911 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hair Cuttery employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

911 reviews
1.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy to grow clientele if you're a good Stylist

Cons

Not managed properly , micro managing rules & regulations. Has turned into a joke . Similar to Kindergarten

avatar
Hair Cuttery Response
7y
Hi there, wow! - so disappointed that you've been with us for more than ten years but think so poorly of the company! We're hopeful that over the past ten+ years that you found some enjoyment in working with us and that we positively contributed to your income. Rules and regulations often get a bad rap, but just like any large organization they are put in place to make sure that we have a fair and consistent process for addressing concerns across all of our salons and locations. Without common structure, we would be subject to each salon operating differently. Think about it, when you order a burger from say McDonalds, you know that whatever state you order that burger from that the taste is going to be the same...there is consistency independent of location - that is what our processes offer...consistency for our Salon Professionals and our Guests! We offer UNLIMITED commission - that is not our being greedy but our offering our SPs the opportunity to earn the max possible. We also made very thoughtful decisions to invest in technology and color lines that will help make for a better guest experience. I'm sad that you are not happy with us - should you decide to stay, we hope that you will be a part of the solution but should you decide to leave, we wish you the best!
3.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

They claim to be, "The Love Company". They have a lot of ideas to make salon professionals and salons successful. They offer lots of education.

Cons

They pay attention to those with happy stories and who are succeeding instead of those who are struggling and begging for support. There are overworked salon leaders who are very underpaid. No major medical insurance, just supplemental.

avatar
Hair Cuttery Response
7y
Hi Salon Leader, thanks for leaving a comment - your advice to leadership is very thoughtful and heartfelt. Yes, it is easy to celebrate and pay attention to the happy stories, but stories like yours are equally if not more so important to us. We strive to do the things that you suggest, but it seems like we missed the mark for your location/district. Please, please reach out to the home office or your Regional Leader so that we can partner with you on a go-forward plan. Sincere thanks for all that you do!
2.0
Dec 2, 2018

hairstylist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

walk ins, good for beginner stylists

Cons

they don't value their employees, huge turnover

Viewing 28 - 30 of 911 Reviews

Glassdoor has 946 Hair Cuttery reviews submitted anonymously by Hair Cuttery employees. Read employee reviews and ratings on Glassdoor to decide if Hair Cuttery is right for you.