Pros
Flexibility with your available schedule benefits are good, although every couple of months they clawback multiple benefits, it's a trend good yearly PD stipend
Cons
I've been here for two years and for a while I was really invested in it. Things were good. We had flexibility and control over our caseloads. Then, one day a whole bunch of clinicians were laid off with no advance notice to anyone. Therapy managers were laid off and we were all rudderless along with the dozens of clients of those clinicians. No one know anything except C-level leadership. Therapy leadership said they thought hard about how to do the reduction in force and weighed all options and decided just immediately cutting ties with clinicians was "industry standard". That's a terrible standard. Just because something is a standard does not make it a good choice. After the layoffs my caseload became ridiculous, with making people wait weeks upon weeks for a follow-up appointment. It became a therapy mill. When you talk to your manager about turning down or turning off intakes they say "sorry, leadership says no" and we need to do a better job of always ensuring that members have multiple follow-up appointments scheduled so the algorithm sees there are fewer openings. It's all nonsense. Finally, they listened to clinicians who are actually providing the service and saying it's too much. It's a shame it took months of complaining. The damage has already been done. They also routinely say how important each and every one of us is. It's like a broken record. You all have a funny way of showing it by not listening to us and terminating us without any notice. (And I wasn't even one who was terminated.) Leadership also sent out a recent message acknowledging how we're struggling and saying that they didn't anticipate how many clinicians would voluntarily leave after the layoffs. It's incredible that they would not anticipate a large number of ethical clinicians leaving the company of their own accord after members were abandoned suddenly. They say that they reached out to every member and offered them an appointment with a new clinician within ten days. That's a pretty terrible leg to stand on. I was seeing members (that I didn't have room for) weeks and weeks after the layoffs. There's also no career opportunities here. If you're a clinician that's kind of it. There were 40 people who applied to a be a manager. 1 got it. Then two managers were laid off. There's no path forward. Also, they recently made a partnership with Meta. So much for aligning with organizations that value mental health. Values are hollow and go right out the window. If you're a clinician you deserve better. Go join a private practice or a community agency near you.
