Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 128 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Pay was great" ((in 44 reviews)); "Great Team members" ((in 43 reviews)); "Good Work/Life Balance" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "average salary compensation and lack of pay transparency" ((in 10 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (949 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

3.0

Oct 25, 2022

Aggressively fine

Marketing

Recommend

CEO approval

Business Outlook

Pros

-Coworkers are great and always willing to answer questions or direct you to the right place -Generally, you can sign off at the end of the day/weekend -Company seems pretty steady -There are a few occasional perks you don’t see at smaller companies

Cons

-If leadership has specific goals, plans, and processes, they don’t trickle down to the department level. There’s no telling what’s going to get out on your plate from day to day, and priorities change at the drop of a hat. Department leaders seem unwilling to create or stick to processes, and don’t seem to trust employees. -Far too much focus on things like gifts and employee spotlights and talent shows when what’s actually needed is direction. -Zero career growth or interest in your individual trajectory. If you’re good at your job, they want you to stay there, not move on. -Treatment of employee concerns is often insensitive and waved aside -Below market wages

HealthEquity Inc. Response

3y

Thank you for your candid review. It's wonderful to hear that you have felt our amazing Purple culture and enjoyed the work/life balance that we are committed to providing. As we navigate through this period of growth and change, we are sorry to hear that you have had any negative experience. We are striving to take positive steps each day to improve the experience we deliver to our team members. As we are working to implement positive change, we encourage you to take your concerns and express your ideas to your leaders or your people team. We appreciate all the work that you are doing to help us stay remarkable!

3.0

Jun 23, 2022

Comp Philosophy Needs Review - inflation and Attrition Has Hit Hard

Sdm iii

Recommend

CEO approval

Business Outlook

Pros

Remote work, client relationships, peers and products administered are great for the American public!

Cons

Many are tapped on the shoulder to take a new position within the company. Salary bands are not industry standard based on individual contributions and compensation has not kept up with cost of living throughout various parts of the nation.

HealthEquity Inc. Response

3y

Thanks for giving HealthEquity a review. We agree there are many great things about working at HealthEquity. We appreciate your feedback on compensation. While the market has changed very quickly, our Compensation team is always working hard to ensure pay is competitive and keeps up with the cost of living. If you wish to provide any additional feedback, we highly encourage you to do so. You can reach the People team at people@healthequity.com.

3.0

Jun 9, 2022

Not what it used to be

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

There are still pockets within the org that have good leadership but overall the company has declined.

Cons

Culture is not nearly as good as it used to be before

Viewing 178 - 180 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Director, AI Enablement

Sr Third Party Risk Analyst (TPRM)

Sr Data Protection Cryptography Engineer

Regional Sales Executive