Is HealthPlanOne a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at HealthPlanOne have rated their employer with 3.9 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of HealthPlanOne employees being 3.0 out of 5 stars. Search open Customer Service Representative Jobs at HealthPlanOne now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at HealthPlanOne .

Does HealthPlanOne pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at HealthPlanOne with 3.4 out of 5 stars based on 19 anonymously submitted employee reviews. This is 23% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at HealthPlanOne.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (69) , Insurance Agent (44) , Insurance Sales Agent (31) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Its Remote and good pay" ((in 47 reviews)); "Flexibility, work from home, and great upper management." ((in 41 reviews)); "Good training" ((in 35 reviews)); "No Cost Leads and Great Culture" ((in 27 reviews)); "The Human Resource and administrative people are great." ((in 25 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"The commissions are low for being 100% commission job" ((in 24 reviews)); "I took it to the manager who did absolutely nothing." ((in 9 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews)); "Extreme favoritism." ((in 7 reviews)); "You used to be able to speak directly to your supervisor about time off." ((in 5 reviews))

HealthPlanOne Customer Service Representative reviews

3.9

40% would recommend to a friend

(19 total reviews)

Ben Pajak

40% approve of CEO

8% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Representative employees have rated HealthPlanOne with 3.9 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. HealthPlanOne is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

19 reviews

4.0

Nov 28, 2022

Nice people

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very nice an friendly good training

Cons

Not so good work hours

1.0

Sep 15, 2022

Run away ! Fast

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A pay check , wfh

Cons

Micromanage , horrible short training , low pay, expensive benefits

HealthPlanOne Response

3y

Thank you for taking the time to provide feedback about your experience you had working with us at HealthPlanOne. We appreciate your comments and would welcome a more detailed conversation in order to learn how we may improve the experience for others. Please reach out to us at: feedback@hpone.com

5.0

Apr 14, 2022

Best Company I have Every Worked for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They truly care about their employees. They give you the training and tools you need to complete your job to the best of your ability. They care about your opinions and make you feel like your opinion matters.

Cons

I cannot say anything negative about this company.

Viewing 10 - 12 of 19 Reviews

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Nice people

Run away ! Fast

Best Company I have Every Worked for

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