Is HealthPlanOne a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at HealthPlanOne have rated their employer with 3.9 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of HealthPlanOne employees being 3.0 out of 5 stars. Search open Customer Service Representative Jobs at HealthPlanOne now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at HealthPlanOne .

Does HealthPlanOne pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at HealthPlanOne with 3.4 out of 5 stars based on 19 anonymously submitted employee reviews. This is 23% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at HealthPlanOne.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (69) , Insurance Agent (44) , Insurance Sales Agent (31) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Salary is competitive Work from home" ((in 42 reviews)); "Its Remote and good pay" ((in 42 reviews)); "Good training" ((in 38 reviews)); "No Cost Leads and Great Culture" ((in 28 reviews)); "The Human Resource and administrative people are great." ((in 27 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"The commissions are low for being 100% commission job" ((in 22 reviews)); "Most agents are 100% commission so you need to produce or you won't make money." ((in 13 reviews)); "They pick favorites and give them all the sales calls and let the rest of the employees struggle making calls." ((in 10 reviews)); "Upper management wasn’t ever transparent" ((in 8 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews))

HealthPlanOne Customer Service Representative reviews

3.9

40% would recommend to a friend

(19 total reviews)

Ben Pajak

40% approve of CEO

8% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Representative employees have rated HealthPlanOne with 3.9 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. HealthPlanOne is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

19 reviews

5.0

May 2, 2018

former

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

pay benefits work environment tools

Cons

no cons that I can think of

HealthPlanOne Response

8y

Thank you for taking the time to provide your feedback regarding your experience at HPOne. We appreciate hearing from former employees and are pleased that your experience was a great one.

5.0

Dec 13, 2017

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Awesome place to work. Everyone is very friendly and helpful. Very employee oriented company.

Cons

Only seasonal. Would be an awesome place to work full time.

HealthPlanOne Response

8y

Thank you for taking the time to provide us with such a positive review. We are pleased to hear that enjoyed your time with HPOne and hope you will tell your friends about us!

5.0

Jun 27, 2017

CareSync Customer service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I love the vibrant positive energy that this company brings to the table, they are willing to support there peers let alone teach to those whom may be struggling with anything particular regarding the job itself. the stress level is soo low which I love even and just happy to be apart of a team let alone a company that cares about there employees

Cons

truth be told I really do not have any cons pertaining to this company, except for being seasonal because people want to keep working full-time as long as they can without having the fear of being let go upon the deadline due to the seasonal position

HealthPlanOne Response

7y

Thank you for taking the time to provide your comments and rating of HPOne. We appreciate your kind words and are thrilled that you are having a positive and rewarding experience. Tell your friends - we love referrals!

Viewing 16 - 18 of 19 Reviews

Jobs at HealthPlanOne

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HealthPlanOne

HealthPlanOne Customer Service Representative reviews

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Reviews by job title

former

Customer Service Rep

CareSync Customer service Representative

Jobs at HealthPlanOne

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