Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 716 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at HealthPlanOne to a friend and 41% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

43% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (68) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Pay is good but I'm bilingual and have been here for a little while." ((in 46 reviews)); "Good pay, work from home" ((in 40 reviews)); "Good training" ((in 35 reviews)); "No Cost Leads and Great Culture" ((in 32 reviews)); "The Human Resource and administrative people are great." ((in 25 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"Most agents are 100% commission so you need to produce or you won't make money." ((in 23 reviews)); "The salaries and commissions are below average for the industry and some people leave because they can make more money else where." ((in 11 reviews)); "They rarely promote talent from within and choose favorites when hiring for seasonal positions." ((in 10 reviews)); "Upper management wasn’t ever transparent" ((in 8 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

What are the top reviewed HealthPlanOne locations?

Tampa , Phoenix , Gilbert , Trumbull , Orlando , San Antonio , Lake Mary , Shelton , Jacksonville , Dallas , Houston , Miami , Florida City , Saint Petersburg , Charlotte , Las Vegas , New Orleans , Atlanta , Port St Lucie , Tampa Palms , Dallas-Fort Worth , New York , Arizona City , Fort Worth , Texas City , Huntsville , Indianapolis , Lakeland , Fort Lauderdale , Port Saint Lucie

HealthPlanOne reviews

3.0

43% would recommend to a friend

(677 total reviews)

Ben Pajak

55% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

HealthPlanOne has an employee rating of 3.0 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthPlanOne employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

677 reviews

4.0

May 31, 2017

Overall Good Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place overall to work.

Cons

The office dress code is pretty strict

HealthPlanOne Response

8y

Hello, I'm glad to hear that you feel HPOne is a good place to work. As far as your comment about our dress code, we expect HPOne employees to dress in appropriate business attire, and we expect our employees to use good judgment in their choice of work clothes. Thank you for your feedback!

3.0

May 28, 2017

Broker

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Company To learn the ins and outs of medicare. Get license get some practice and get out. trial by fire basis you get to practice finding your nitch on leads, Very flexible on hours and good co workers and management when not micro managed

Cons

They Pay outside of AEP is not great, They over sell what your true potential to make. The only people who make money at this company work 60-80hrs a week when you break it down your better off working a non sales hourly position you would make the same if not more. The commissions are low for being 100% commission job

HealthPlanOne Response

8y

I want to thank you for taking the time to give us your feedback. I’m really sorry that you expectations at HPOne do not match our intentions to provide leads and a compensation plan that would allow our employees to be successful. Thanks also for the advice.

2.0

May 9, 2017

It's what you make of it!

Broker

Recommend

CEO approval

Business Outlook

Pros

Great work life balance. With in reason they will work with you to help you accommodate work life balance. Management will work hard to fight for you when needs be, fellow brokers are friendly and is over all a great place to come to work everyday. The CEO/Owner is great, very approachable and friendly! Insurance Carriers do treat us well with catered lunches and free swag from time to time. Office has great intensives (however take FOREVER to get them). The money is what you make of it here. The more hours you are willing to put in the more money you can potentially make.

Cons

More, HONEST & OPEN communication. Upper level managment to lower level management. To many cooks in the kitchen in this company. We need less BIG money salary positions and more "Worker Bee's", to grow put your money in your Agents and watch the wildfire grow. Needs to be more open with what and where the company directive is going and forth coming with up to date information. A lot of sneaky stuff happens to employees who are hired during AEP season. So if your looking for a short time investment its worth the wild if not stay away from being hired during AEP. They do thin the staff a bit to much during the off season. The goals and quota are a bit unrealistic, as they tell you if you do X,Y, & Z, you will obtain goal and when you do said things it doesn't happen and now your getting a written coaching. The atmosphere has changed since they became more micro managed and less Broker/Agent focused.

HealthPlanOne Response

8y

Thank you for your feedback. We continually work hard to create a company where people are valued and feel empowered to succeed and grow. Communication as we scale is one of HPOne’s highest priorities. There are many ideas that we have for improving internal communication, and we will continue to push forward. We strive to maintain a fun, dynamic and caring environment as we continue to grow. Thanks again for your review and feedback.

Viewing 616 - 618 of 677 Reviews

Jobs at HealthPlanOne

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Customer Service Representative (Remote)

Customer Service Representative (Remote)

Bilingual Recruiter (Spanish/English)

Remote

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Customer Service Representative (Remote)

HealthPlanOne

HealthPlanOne reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overall Good Place to Work

Broker

It's what you make of it!

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