Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 718 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 43% of employees would recommend working at HealthPlanOne to a friend and 42% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

43% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (69) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Good pay, work from home" ((in 41 reviews)); "Pay is good but I'm bilingual and have been here for a little while." ((in 41 reviews)); "Great training and good support system" ((in 36 reviews)); "No Cost Leads and Great Culture" ((in 31 reviews)); "The Human Resource and administrative people are great." ((in 22 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"The commissions are low for being 100% commission job" ((in 25 reviews)); "The salaries and commissions are below average for the industry and some people leave because they can make more money else where." ((in 11 reviews)); "They pick favorites and give them all the sales calls and let the rest of the employees struggle making calls." ((in 11 reviews)); "Extreme favoritism." ((in 9 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

What are the top reviewed HealthPlanOne locations?

Tampa , Phoenix , Gilbert , Trumbull , Orlando , San Antonio , Lake Mary , Shelton , Jacksonville , Florida City , Dallas , Houston , Miami , Saint Petersburg , Charlotte , Las Vegas , New Orleans , Atlanta , Port St Lucie , Tampa Palms , Dallas-Fort Worth , New York , Arizona City , Fort Worth , Texas City , Huntsville , Indianapolis , Lakeland , Fort Lauderdale , Port Saint Lucie

HealthPlanOne "time" Reviews

2.0

May 26, 2023

Over hired

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Remote and co workers were fun to work with as there was a ton of down time.

Cons

Not enough production to go around. You would just sit waiting for calls for hours. Many days zero calls.. so if you depend on commission it was horrible.

5.0

May 12, 2023

great company for aep and more

Health insurance sales

Recommend

CEO approval

Business Outlook

Pros

supportive and kind coworkers and supervisors, everybody looked out for each other. Pay was really good, a lot of overtime, sales goals were reasonable, always paid on time and fully, a lot of resources to reach out to get answers for tough calls. They weren't sharks, and weren't pushing you as a salesperson to be a shark, they had customers best interest in mind

Cons

everything was good except the callers tended to be very clueless about their health insurance, how health insurance worked so they were tough to help at times. The biggest con was the software/programs beacuase we had a bunch of different programs we had to navigate in calls which was very innefficient, also the programs werent very user friendly.

HealthPlanOne Response

Thank you for taking the time to provide your rating about HealthPlanOne. We appreciate your complimentary comments and your feedback!

3.0

Oct 7, 2022

NO work life balance

Sales agent

Recommend

CEO approval

Business Outlook

Pros

Most people are nice, work from home

Cons

no work life balance whatsoever, I quit when my supervisor gave me a hard time about needing time off for surgery when it had already been approved.

3.0

Oct 31, 2023

Licensed Medicare Agent

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Nice culture, wonderful coworkers, laid back, training

Cons

Must be on camera all the time, low pay for all that micromanagement

HealthPlanOne Response

We appreciate you for sharing your feedback with us. We're delighted to hear that you enjoy our company culture, the camaraderie among coworkers, and our laid-back training environment. However, we understand your concerns about the requirement to be on camera and the perception of low pay relative to the level of management. Your insights are valuable to us, and we're committed to providing a work environment where employees feel comfortable and supported. We'll take your advice to heart and strive to ensure that our leadership is more sensitive to the needs of our team members. If you have any further feedback or would like to continue this conversation on how we can improve, please don't hesitate to email us at feedback@hpone.com.

3.0

Oct 11, 2023

Good way to make money if you’re good at sales

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, and understanding about taking time off if needed.

Cons

really old tech and could be updated a lot better with more pay transparency as far as seeing commission details and also everyone is a stickler there and they are crazy strict about a lot of things and if you make mistakes they can just fire you immediately with no coaching for improvement.

HealthPlanOne Response

Thank you for sharing your feedback with us. We appreciate your acknowledgment of the opportunities for good pay and the understanding atmosphere regarding time-off. We also hear your concerns about our technology needing an upgrade and the need for more transparency regarding commission details. I apologize that you didn’t find our performance improvement plan sufficient, however we continually strive to provide opportunities for growth in our roles. If you have any further feedback or suggestions on how we can improve, please don't hesitate to email us at feedback@hpone.com.

5.0

May 30, 2024

HealthPlanOne has great leadership and opportunities for growth

Recruitment marketing manager

Recommend

CEO approval

Business Outlook

Pros

HealthPlanOne has cultivated an environment where employees feel valued, empowered, and motivated to excel in their roles. The executive team excels not only in steering the company towards achieving its strategic goals, but also demonstrates a genuine commitment to fostering an inclusive workplace culture. The company understands that diversity in the workplace drives innovation and creativity. By embracing employees from diverse backgrounds and creating a culture where everyone feels included and valued, HealthPlanOne has built a vibrant, dynamic work environment that I am grateful to be a part of.

Cons

I have not had a negative experience during my time with HealthPlanOne.

HealthPlanOne Response

Thank you so much for your thoughtful and positive 5-star review of HealthPlanOne! We're delighted to hear that you feel valued, empowered, and motivated in our dynamic work environment. We appreciate your feedback on our inclusive workplace culture and commitment to diversity, which we believe fosters innovation and creativity. Your recognition of our executive team's leadership and strategic direction is truly appreciated. If you have any more feedback or ideas you'd like to share, please feel free to reach out to us at feedback@hpone.com. Your input is invaluable as we strive to maintain our forward-thinking, employee-centric approach. Thank you again for your review and for being a valued member of our vibrant team!

2.0

Aug 30, 2024

Disorganized Management

Sales leadership development program

Recommend

CEO approval

Business Outlook

Pros

Decent pay and good benefits

Cons

Bad management and micromanaging most of the time

HealthPlanOne Response

Thank you for taking the time to provide feedback regarding your experience with HealthPlanOne. We value your insight and will share this information with our leadership to assist in our continuous improvement efforts.

4.0

Jul 6, 2023

Great place

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Lots of training and support Positive atmosphere

Cons

Very hard to get time off for unexpected events, appointments, etcc.

3.0

Jun 28, 2024

Commission is horrible

Licensed health insurance agent

Recommend

CEO approval

Business Outlook

Pros

Inbound calls Good training Great management You do not get fired after AEP

Cons

low commissions During ROY, barely any calls Assigned to one carrier only calls are routed based on skilling accrued PTO no sick time

HealthPlanOne Response

Thank you for taking the time to leave us a review. We're glad you appreciate the company's structure, resources, and stability. We recognize that competitive compensation is crucial, and we acknowledge your suggestion for higher bonuses and commissions. We are continually evaluating our compensation packages to ensure they are competitive and rewarding for our employees. If you have any more suggestions or feedback, please write to us at feedback@hpone.com

1.0

Aug 19, 2022

Letting Go-You’re Just a Number-

Licensed agent

Recommend

CEO approval

Business Outlook

Pros

$18/hr. Full time. FullBenefits. Unfavorable schedule 3:30pm- 2am.

Cons

You are on camera all of the time, you must remain sitting in the center of your screen at all times. Low pay. I have a court ordered custody agreement that has 5 days of the year mandatory. I was robbed while going through training. I notified my superiors and they fire me because I chose to take off the last day of training to go get an ID. My car was sitting over 30 mins away since the week before due to not being able to have time off to get an ID to get a replacement ID. Not even my bank will give me access to my account without it and my SS & Birth Certificate. I can’t get an ID because the DMV doesn’t accept Apple Pay. I can’t even pay my rent because I need identification for a large money order…smh…Shows what their priorities are. Not the employee. Seems like you have to choose between supporting your family or …..Good luck ! Start my new job Friday with full benefits and higher pay. #EndlessOpportunities #Asé People are using it as a stepping stone to better AEP opportunities this season. Even when you notify management you are still penalized and in cases fired.

HealthPlanOne

HealthPlanOne reviews about "time"

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Reviews by job title

Over hired

great company for aep and more

NO work life balance

Licensed Medicare Agent

Good way to make money if you’re good at sales

HealthPlanOne has great leadership and opportunities for growth

Disorganized Management

Great place

Commission is horrible

Letting Go-You’re Just a Number-

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