HiBob reviews

Thank you for taking the time to share your feedback and the positive review of our people and product. We’re sorry to hear that you feel our leadership isn’t transparent. We are constantly looking for new forums to share timely and relevant information with our people, including all hands gatherings, round tables with the CEO, and skip level meetings with leadership. We also do our best to gather real time feedback from our Bobbers by running surveys every quarter. As far as the sales team is concerned, we recently made substantial reductions to the quotas in the US market. This decision was made in light of current market conditions as well as feedback from our sales team. We’re confident that these quotas are the right balance of challenging but fully attainable. We’ve also recently promoted 2 BDRs to Account Executives, a sign that there is growth potential. All that being said, if you have specific feedback about how we might improve, please do share your thoughts with your People Partner.

Thank you for your feedback. We’ve replied to each point listed in order below: 1. Based on market conditions and feedback from Sales, we have already reduced our sales targets, making them more attainable. 2. We have very clear working hours to help staff keep their life-work balance, especially for our BDR team. While some people may choose to work longer hours, that is not an expectation that has been set by leadership. 3. It’s never ideal to part ways with staff, but like every other business with performance metrics, we have to make performance-based decisions. Sales performance in particular is tracked through specific and transparent KPIs. For AEs, those KPIs include quota attainment and pipeline generation, and for BDRs, the main KPI is SQL generation. Exit decisions are always considered extremely carefully based primarily on achievement of these KPIs. 4. Promotions are based on several factors, performance being the most significant factor. Promotion decisions have nothing to do with favoritism. They are always merit-based. 5. We’d love to better respond to point 4, however, we need more information about what specifically you perceive to be messy. 6. Our product fit is for multinational, mid-size, and modern companies - and we have many happy US customers. We are also always listening to clients and working on additional features and functionality. 7. We recently increased our US PTO benefit from 14 to 18 days per year. We also offer 4 Balance Days, 1 day off for birthdays, and 2 days off for volunteering - 25 days total, not including the 12 US company holidays and 8 sick days.