For the most part, HGV is a company that cares about it's shareholders. The management is just that. Management. There are no LEADERS, and their only concern is THEIR paycheck. The "leaders" on the Learning and Development team won't actually develop its own members. I was with HGV for nearly 4 years. 18 mis in call transfer (beware of the MANY comp plan changes), and 2 years with L&D. My last 2 years on that team were unrewarding, financially and professionally. It was mentally, physically and emotiinally exhausting and quite frankly, downright miserable. When I asked my Sr. Manager for mentorship, so that I could become who I wanted to become in the company, she told me to "Ask someone on the African American Resource Team." She literally told me to go ask a black person to mentor, because she didn't think anyone on OUR team was a good fit. I felt so defeated. And stuck. I used to love that company, but poor leadership changes things. They discriminate... And I don't care how diversified the company is, there are certain things that some people can get away with, that others, mainly POC cannot. Hair color for example.
I literally stayed as long as I did for the travel benefits, and that's quite sad.
Once HGV became its own company, and was no longer a part of Hilton Worldwide, it just went downhill. I used to enjoy going to work everyday. I was PROUD to work for Hilton Grand Vacations. After my last 2 years though, I don't think you could pay me to recommend this company to ANYONE. Go work for Hilton Worldwide. They care about their employees. They care about the glue that holds the company together. HGV does not. At least not the call center side.
