Hilton reviews

3.8

74% would recommend to a friend

(11,539 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Strong believed with my commitment, motivation, diligence and willingness to learn quickly would contribute positively to your organization’s success.

Cons

cannot control money when got bonuses.

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Hilton Response
9y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
4.0
Jan 24, 2017

Excellent Place To Work

Recommend
CEO approval
Business Outlook

Pros

There are huge opportunities to grow in this company. Management team are very supportive and open minded, colleagues are like family. Great working environment overall.

Cons

Salaries in certain area are low compare to other companies. Recruitment, to make sure hiring qualified people.

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Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
5.0
Jan 24, 2017

A School & Pool!

Recommend
CEO approval
Business Outlook

Pros

This is taken for granted…The Brand name is equivalent to a “Hotel”, one of the biggest hospitality companies, located in almost every corner in the world. Definitely there are more chances and opportunities in the current and pipelines. What I like most about this company is the commitment to employees and the standardized bottom-up approaches in almost all initiatives and programs. Regardless of joining an entry or senior level, there are tremendous opportunities for growth and development. The succession planning and talent retaining reaches for the “grandchild” of each position, and every employee is taken care of to enhance performance. A step inside this company means open doors for job security, career growth, development opportunities, rewarded performance, and… I can go on listing advantages! I stepped up to 3 challenging roles in 5 years! This is a real achievement for someone who joined the entry level, and who is first time ever working for hospitality industry. It is a family, and the standards and opportunities are the same there everywhere. You have the chance to be transferred and hunt opportunities, to choose among 13 Hilton Brands, more than 4800 properties, in about 104 countries. Above all, the basic factor is that you have the willingness, and passion to grow! Isn’t it enough to mention that the companies corporate responsibility is to create meaningful opportunities for individuals to reach their full potential, to strengthen communities where Hilton operates, and to preserve environments through the measurement, analysis and improvement of the company’s use of natural resources? I am really passionate and overwhelmed by the capacities of Hilton Worldwide. For me, it is a school where we learn and develop, and it is a pool where we fish for opportunities and benefits! This is the perception and impression of thousands of Hilton employees around the world!

Cons

I have long-term plans with Hilton and simply I wouldn't commit my time and efforts if I see any cons. That's true, there are no cons I can specify.

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
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Glassdoor has 13,646 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.