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Holiday Inn Club Vacations

Engaged Employer

Holiday Inn Club Vacations reviews

3.5

53% would recommend to a friend

(1,016 total reviews)
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Jim Mikolaichik

55% approve of CEO

53% positive business outlook

Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Sep 17, 2016

No Integrity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A handful of nice people to work with, mostly in operations. Corporate Division and HR are completely immoral and unethical in every sense of the word(s) and run the resort so if you are an HR mindset type individual, you will thrive at Orange Lake. Nice property. Seems to have a solid future goal and vision for company.

Cons

The amount of cons would honestly take a few hundred thousand words. To keep it short (and in the best interest of my time) I would avoid this resort and especially the corporate division at all costs. They have no clue how to run a resort and have a simple minded outlook - but at the end of the day, it's Holiday Inn - how much talent can you really expect? They are a 1 star/diamond company and will always be that - they suggest they have a "great culture" but have no idea how to actually make an engaging culture. Voluntary Turnover is well over 80% and the C-Suite is clueless with how to fix anything. The Corporate Team runs the entire company like back stabbing snakes but are some of the most uneducated people I've ever met. They have the audacity to put down amazing companies like Ritz-Carlton or Disney and then believe that they run a better company than these world class organizations. They allow some of the worst managers to stay working but fire the true backbone and heartfelt employees. If you are a threat to those above you, you will be let go "for not fitting the culture". BEWARE - The Corporate Training Team is by far the worst collection of people I've ever worked next to in my career. The "senior leaders" (although I use that term loosely) think that they are God's gift to training but have to purchase their training materials from other companies because they aren't competent enough to write their own. They hire female millennials who don't have enough sense to think for themselves and just follow the upper managers blindly! And ultimately this entire team has zero integrity! They will weed you out if they decide they don't like you and will manipulate HR to side with their stories. BEWARE - this team is like a cancer that is making multiple decisions from behind closed doors and then spreading their ugliness throughout the resort. And once they infect an area of the operation, its already too late - you and your area will succumb to their demands or you will be on the hit list to be removed. Interesting enough, this team has little or no real talent despite having so much power.

1.0
Mar 19, 2024
Recommend
CEO approval
Business Outlook

Pros

- The pay is slightly above average. - The schedule is flexible.

Cons

- Zero motivation or mean to move up. You will be a Level 1 for the rest of your life. There will never be a Level 2 opening, and you will get told you can shadow other teams and yet there's never any time to actually do it. - No support at all. Try to reach out to other teams for help and you get nothing. Yet everyone complains about how the Service Desk doesn't do things correctly. - Are you doing well? You'll never know. No one tells you. - Nothing is being done to lower the call volume, No automation in place, firing people and not backfilling, cutting the team to below skeleton crew. - You are expected to take caller abuse, and if you do anything to offset that, you are wrong and will be reprimanded.

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Holiday Inn Club Vacations Response
1y
Thank you for taking the time to share about your employment experience. We're sorry to hear this — if you'd like to talk to us more about your experience, please email us at TMConnect@holidayinnclub.com. We will be sharing your feedback with our leadership team to help improve our employment experience and wish you all the best in your future endeavors.
1.0
Mar 7, 2024

Company in trouble

Recommend
CEO approval
Business Outlook

Pros

Used to be a great company to work for with a strong culture and dedication to the employees. Everything has gone downhill since the last CEO left and they just had to layoff a lot of great people because of it.

Cons

Failed growth and failed digital transformation efforts have made the company a bit of a laughing stock in the industry. All corporate jobs are frozen, layoffs happened this week, and no signs of growth in the future.

avatar
Holiday Inn Club Vacations Response
1y
Thank you for taking the time to provide your feedback. We will share this with our leadership team, but we also encourage you to speak directly with your leader and/or HR partner about your feedback so they can help as well. Thank you for all you do to support our organization.
Viewing 7 - 9 of 1,016 Reviews

Glassdoor has 1,055 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.