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      Holiday Inn Express

      Engaged Employer

      Holiday Inn Express reviews

      3.4

      55% would recommend to a friend

      (2,637 total reviews)

      Keith Barr

      66% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      3K reviews
      1.0
      Aug 28, 2013

      I was at Holiday Inn Express for over a year and I started out at $7.47 and ended at $7.69, horrible and no benefits.

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I guess it gave me work history to put on my resume. There are a lot of companies who like to see previous hospitality work experience.

      Cons

      They do not take care of there employee's. I was there for over a year and did not get any benefits! I started out in May 2012 getting paid $7.47 and ended in August getting paid $7.69, terrible! Overall it was not a good experience, especially since I was there for over a year. I did not get any promotions and only a .22 cent pay increase total.

      2.0
      Aug 19, 2013

      It all depends on ownership

      Night auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      If the owners treat the property as a long term investment and are willing to fill the role of housekeeper or night auditor themselves if need be, it can be a decent place to work with actual career mobility.

      Cons

      Many owners are absentee landlords, leading to a culture of short term gains and borderline abusive management. It seems common of many GMs and owners to think less of the staff for being under their employ. The turnover rate is one of the highest in the service industry, with many franchises wanting to hire "zombie" employees with no individual desire to increase revenue, simply because of a desire to stay at minimum wage.

      3.0
      Aug 7, 2013

      Not too bad

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of freedom during the day and you get to network quite a bit. There is a lot of satisfaction in providing guests with an excellent stay.

      Cons

      Owners can be difficult to deal with. They will sometimes ignore your supply requests in order to keep up the monthly P&L. Owners are by and large ignorant of the local market situation and do not understand market driven occupancy variations.

      Viewing 2611 - 2613 of 2,637 Reviews
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      ReviewsHoliday Inn Express reviews

      Glassdoor has 2,837 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.